Not sure where to post this but:
I have a poor BT line, been through all the options of wiring checked in the house, testing from master socket etc etc but the fact is the line to the exchange - and been BT checked and they admit - is not good. Attenuation 55db SNR 12db which can drop to 6db and lower when connection is lost..
When I changed ISP couple of years ago they started me off on a fixed 2mbps connection which just kept disconnecting, so it was changed to a fixed 1mbps and since then the connection has been steady at 940kbps down and holds ok with only a few disconnections barely noticeable with my use. However, from the router stats I can see that it loses connection frequently rarely going more than 3 days and sometimes 2 or 3 times throughout a 24 hour period.
ISP is now moving everyone onto Broadband Max and doing away with the fixed line connections. My ISP say I should see an improvement and possibly get speed improvement up to 1.4mb. But from what I've read on these forums I understand that when connection is lost on BB max it has to retrain itself starting from a low point, so my question and concern is if that happens I might actually see my down speed become consistently lower than the 940kbps I get now?
Anyone give me advice here? I'm happy with my ISP and as there is no alternative to using the BT line (no cable here) if I change ISP likely to come up with the same problem eventually. On contacting ISP support I just get the standard email reply about ".... striving to supply best quality products blah blah..." but nothing to concrete.



Print Thread
deleted