LCP is allowed to come up

Hi, I'm having a few problems with my connection and thought theres anything else I can try.
Basilcy friday morning I noticed my speed had droped quite a bit running some speed tests showd the connection was running at 43 Kbps according to BTs speed tester which recomended doing some more testing. I was unable to connect using the [email protected] or bt_test_user@startup_domain users.
I've been unable to connect since.

I've tryed a 2nd modem which does the same thing. Both connect at 8Mbs

My main router stats are (full stats below)
Connection Speed 8128 kbps 448 kbps
Line Attenuation 29.0 db 14.5 db
Noise Margin 10.4 db 23.0 db


Ive reported it and is being investigated but i was wondering if there was anything else I can check.

Thanks
Dan

ps: full stats
# cat /tmp/adsl-stats
/usr/sbin/adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: FAST, Upstream rate = 448 Kbps, Downstream rate = 8128 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Fast
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 10.4 23.0
Attn(dB): 29.0 14.5
Pwr(dBm): 19.8 11.9
Max(Kbps): 9280 1088
Rate (Kbps): 8128 448
G.dmt framing
K: 255(0) 15
R: 0 0
S: 1 1
D: 1 1
ADSL2 framing
MSGc: 1 1
B: 255 15
M: 1 1
T: 1 1
R: 0 0
S: 1.0000 1.0000
L: 2048 128
D: 1 1
Counters
SF: 809774 809762
SFErr: 43 0
RS: 0 0
RSCorr: 0 0
RSUnCorr: 0 0

HEC: 37 0
OCD: 1 0
LCD: 0 0
Total Cells: 263878505 0
Data Cells: 1 0
Drop Cells: 0
Bit Errors: 0 0

ES: 189 0
SES: 13 0
UAS: 1033 0
AS: 13766

INP: 0.00 0.00
PER: 1.75 1.75
delay: 0.25 0.25
OR: 32.00 32.00

Bitswap: 0 0

Total time = 1 days 1 hours 47 min 20 sec
SF = 10419337
CRC = 1979
LOS = 7
LOF = 30
ES = 189
Latest 1 day time = 1 hours 47 min 20 sec
SF = 378839
CRC = 34
LOS = 0
LOF = 0
ES = 15
Latest 15 minutes time = 2 min 20 sec
SF = 8201
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 52982
CRC = 1
LOS = 0
LOF = 0
ES = 1
Previous 1 day time = 24 hours 0 sec
SF = 5079839
CRC = 1402
LOS = 6
LOF = 21
ES = 81
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 52923
CRC = 2
LOS = 0
LOF = 0
ES = 2
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 52923
CRC = 22
LOS = 0
LOF = 0
ES = 5
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 52923
CRC = 6
LOS = 0
LOF = 0
ES = 4
Showtime Drop Reason: 1
Last Retrain Reason: 1

Edited by deleted (Tue 27-Jul-10 17:04:15)

Have you tried plugging your router into the test socket within your BT master socket? See http://www.dslzoneuk.net/socket.php?type=html

This may rule in/out your internal wiring as the source of the problem.

What IP profile was reported when you did the BT speed test?

HI, the full details are below
Download speedachieved during the test was - 43 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

edit: I have tryed the master socket as well

Edited by deleted (Tue 27-Jul-10 18:14:07)

Something very wrong there, odd that it will not connect to bt_test@startup_domain, but will still do a BT Wholesale speed test. You ask in another thread, what the SFI engineer will do. A pair quality test, a test of sync rate/errors/stabilty but will generally not be looking at throughput speeds, unless theres shed loads of errors shown on their test kit. I'm sure you already have, but have you tried a different router ?

HI, I did the speed test beforeI changes the username to do the extra testing requested by the speedtester.
Since then I've not managed to get a connection although im connected to the exchange.
I have used another modem with no luck.
Dan

I assume if they have the same problem with not being able to connect they'll go and give the kit in the exchange a kick or is that then handed to some one else?

leave it off for 20 minutes then have another go, might be a stuck session. Sometimes flipping to PPPoE shifts this type of thing too.

Tryed it of all night and played with the PPoE settings no luck

Yay it';s back up.
Looks like sometheing odd had happend there end.
during the tests the software reported no VC found. A cease and reprovide solved it.

Cheers
Dan