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Hello,
I have just had BT Infinity 2 installed (Fibre to Cabinet) and was sold it with estimated of 73 down and 17 up. I was told by the engineer that the connection would be monitored for the first 10 days to adjust for the best connection speed. His speed check set-up told him I should get 70 down 20 up.
I have done several speed checks and am starting at a very low start point of 15 down 5 up. I have set up a TBB Broadband Quality Monitor and the re is 100% packet loss. I have done a restart on the router and modem and get the same results.
My questions are:
As far as the speed is concerned. Am I expecting too much too soon?
Does the TBB Broadband Quality Monitor compatible with BT Infinity?
Cheers, Guy.
 Guy Smith 
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans! |
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Give the speed time to settle and dont disconnect the router or modem. Are you doing the speedchecks wireless or wired as you need them wired to get a true speed.
Also for the TBB monitor you need a static ip for it to work continually however I have read some people have found it to work using a dynamic ip which is sticky or dont suffer from disconnections which would cause the ip to change when rebooting.
Edited by deleted (Tue 11-Sep-12 17:08:45)
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Okay cheers for that.
Yes I did restart the modem and the IP address was changed. So I have created a new TBB QM. I was with o2 before and even though I was not on a fixed IP account the IP always stayed constant.
I understand the system needs to settle down but I worry about the low stating point.
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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The Home Hub 3 will NOT respond to the WAN ICMP pings, so is incompatible with the BQM.
Other routers are perfectly fine.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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The HH3 doesn't respond to pings. You need something that does respond for the monitor to work. One way to do this is to put your old router in the DMZ.
The line stats are hidden so you can't see your sync speeds, SNR etc. To do this you need a modem that does give that information, or you can hack the modem to see the stats.
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As for settling down, what a load of rubbish.
Line will seek out the best sync at one time, and does not do any weird, lets try 70 for 2 days, now 10 Meg for a day etc.
The www.speedtester.bt.com is where you can get the best information on the line performance, without hacking the Openreach modem.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I have tried your speedtester.bt.com suggestion and via an Ethernet connection it is reporting 70/13Mbps, whilst the TBB meter reports 41/5.
This is all well and good but I want to download and upload from and to other websites apart from bt.com, and via wi-fi!
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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Wifi is very much a be in the same room affair if you want to push 70 Meg across it, and 802.11n 300 Mbps connections are needed
What speed is the PC reporting it is connected at what when using wifi
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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My 11n wi-fi is connecting at 130Mbp but during transfer of data the speed fluctuates, to as low as 6.5Mbps, and the Ethernet cable connects at 100Mbps and holds that during data transfer.
I have also tried reconnected my 11n router to the HH3, which I used previously running in tandem with my o2 ADSL Router 11g, This is connecting at 270Mbps but on data transfer is only going as low as 54Mbps.
Is it that the Home Hub 3 is just a useless wireless router?
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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My 11n wi-fi is connecting at 130Mbp but during transfer of data the speed fluctuates, to as low as 6.5Mbps, and the Ethernet cable connects at 100Mbps and holds that during data transfer.
I have also tried reconnected my 11n router to the HH3 which I used previously running in tandem w
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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Yes, it's useless. You could try setting the wireless to 40Mhz and using AES not TKIP.
If you put the old router in the DMZ which is a setting on the HH3, you may be able to get the TBB monitor to work.
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130Mbps, divide by 2, as the 130 is up and down combined and you get ~65 Mbps.
Knock off some overheads and a maximum of 50 Mbps.
Wireless gives much more variable throughput than wireless, due to all the things that can interfere with it.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Sorry to be thick: "DMZ"?
Demilitarised Zone, Wikipedia use this as a simile but where is it in the router please?
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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It's a setting in the HH3 interface, I know it's there because I used it - however, the HH3 is now back in it's box gathering dust.
I think it's near the Port Forwarding page.
DMZ basically means that everything else should be forwarded to the device specified, apart from specified ports. "Everything else" includes ICMP packets, so as long as the device responds to those, TBB BQM will work.
Edited by deleted (Wed 12-Sep-12 11:19:15)
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Thank you for that information.
When you say the HH3 is back in the box I guess you are using another router. Is that still with BT Infinity?
I have tried connecting my 11n straight to the BT modem with no luck. Is this possible to do please? And would it be a better solution?
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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It is possible to connect some routers directly to the modem to replace the HomeHub. If you post your 11n router model, someone here will know if you can.
If the router has an ethernet WAN socket it should be possible. Some routers do not have a dedicated ethernet WAN socket, but you can configure a LAN socket to work as a WAN socket. Most basic ADSL routers can't be used directly connected to the modem.
--
Moved (with trepidation) to BT Infinity 2 for upload speed. Happy BE user for several years.
Edited by StephenTodd (Wed 12-Sep-12 16:58:42)
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Yes, I'm still with Infinity but I didn't get on with the HH3. I actually use the HG612 modem as a modem router and I have a wireless access point for the wifi.
As StephenTodd said, you can connect another router as long as it has a WAN port and can initiate a PPPOE session.
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That is what is know as a cunning stunt. You hacked the modem, and I was wondering what the taped over Ethernet sockets were for.
May try that further down the line - when I get the knowledge/if??!!
Guy Smith
History will tell of our generation living in Eldorado.
Want to make God laugh? Tell him your plans!
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