In reply to a post by JaspalSingh:

I have ordered the insertion tool from amazon, as soon as that arrives, hopefully fingers crossed and that all the Gods in the heavens and beyond have mercy on me, that when I replace that old wire everything should work fine and proper.

Divine intervention will probably be dependant upon your karma

I do try my best to do good deeds.

I shall the mass multi-faith prayers this evening.

thanks for your input, I shall update when I start and finish working, have to wait until the weekend till I get the tool and cable.

Well, I ran that wire and it seems the old wire still has some life left in it, as there was no improvement. Well slightly, very little that it can be ignored.

The faceplate seems ok aswell.

So, what next, I think I need to re-check all my wiring.

what is confusing me is that I have not touched my wiring at all, BT engineers come in install a new socket and leave.

is it my wiring?

I have seen they have connected the blue wire to the number 5 terminal and orange wire to the number 2 terminal.

I guess I have to re-check all my wiring and make sure its the same as this right???

Well, re-wired everything and the speed is up, stable at 7.4MB.

Blue to 5 and Orange to 2, all excess wiring removed.

Thanks for all your help.