Slow connection through non shared faceplate

Hi All,

I am trying my hardest to solve my Sky broadband slow connection... When everything is wired as it should be, I get 1.0Mbps upload..

So I started tinkering, through the "test" socket on the BT wall socket, I get 6Mbps, great, I'm happy with that.. As soon as I put the faceplate back in and join my router to that, speeds drop back down to 0.XX - 1.0..

I went about removing the "join" cable which goes to the little junction in the box next to the BT socket, I did this to cut out any of the telephone sockets possibly interfering and isolate the problem.. Still, I get the same slow speed with nothing else connected to the "network".

Bingo, it has to be a dodgy faceplate. Bought a new one, still, same slow speed so it's not that!!!

i'm lost..

WHAT IS WRONG?!!!

It sounds like a Faceplate Filter will help your situation where your internal wiring is causing issues.

NB. I'm not sure if you meant 'download' where you said 'upload' - but either way if your TEST socket improves things then a Faceplate Filter should sort things out

It's not the faceplate, it's whats connected to it. A clear description of your set up, and or photos would help us to help you.