The number dialled, which I can give because it is in the public domain, was
03001231072
Does that look like any that BT/OR would use, I am told they use 0800 ones.

Nope, that's nowhere near the Eclipse test number, as you say, it's on 0800 number.

How very odd.

https://www.gov.uk/government/organisations/hm-reven...

"
Telephone: 0300 123 1072
Outside UK: +44 300 123 1072
Get general advice and information about Probate and Inheritance Tax following a death
"

Yes I knew that, I mentioned it in an earlier post.

We have no reason to call that number. My house phones have dialled numbers saved in them for recall and it isn't there.
I shall put it down to a "glitch" and keep an eye on call log.

It is a shame that when you speak to BT Retail they say they are the only ones that can supply fibre, whereas that's very far from the truth, almost all ISPs can supply fibre including your prior ISP talk talk.

I hope they say they are the only ones that can supply "infinity" - which is technically true. People assume infinity = fibre - if they are saying they are the only ones with fibre then people told that can complain to ASA/Ofcom.

EDIT: The OP doesn't state why they believed only BT could supply and as someone else I think said it is possible TT can't currently provide as they may not yet have put their kit in the exchange.

EDIT2 : The OP does now state and I have responded to that additional info.

Edited by ian72 (Thu 26-Mar-15 15:55:11)

Had that been the case I would probably have stayed with TT.

The fibre in my area was with the Connecting Somerset and Devon thing which was done with BT.
TT could not say if or when they would be providing fibre in my town, I understand it would involve them or anyone else spending money to do this.

I was on TT LLU so thought they may have been able to provide the service but they were not able to at this time.

I made my order online so did not speak to anyone.
At no time did BT suggest to me that they were the only ones able to provide fibre

Because it is BT many other suppliers could have provided a service via the wholesale provision (it would have been BT underlying but people like Vivaciti and many others resell the BT wholesale solution).

TT and Sky put their own equipment in exchanges and may not be planning to do so in your exchange - but pretty much every other ISP (barring Virgin) could have provided a service over the BT wholesale network.

I was sending my reply at the time you were. See my reply to the other post.

I was sending my reply at the time you were. See my reply to the other post.

LOL - Ditto. We keep crossing over