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Standard User deleted
(deleted) Tue 25-Aug-15 13:19:38
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Re: Help needed with next step away from BT!


[re: MrSaffron] [link to this post]
 
Wireless
though when it doesn't work we change to wired with a bit more success
Standard User RobertoS
(elder) Tue 25-Aug-15 13:21:12
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Re: Help needed with next step away from BT!


[re: deleted] [link to this post]
 
Not good then. See MrSaffron's comment about cabinet 2.

I can't suggest your next step, others are doing that well, but I can warn against two options. The Sky and TalkTalk "out of area" products, both of which have a very poor reputation for throughput speeds.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
Standard User deleted
(deleted) Tue 25-Aug-15 13:25:37
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Re: Help needed with next step away from BT!


[re: MrSaffron] [link to this post]
 
Yes so cabinet 2
I have read about the BDUK project and their maps show progress upto the train line but not just a field further to us - if we know that the prospects are not looking good then at least thats more reason to look at wireless


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Standard User mlmclaren
(fountain of knowledge) Tue 25-Aug-15 13:33:51
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Re: Help needed with next step away from BT!


[re: deleted] [link to this post]
 
depending on your line length to the cabinet, Fibre might not help as much as you might think !

Looking at the map I can see that your cabinet is someway out of "town"

This map shows where your cabinet is http://i60.tinypic.com/ei9wtk.jpg

Edited by mlmclaren (Tue 25-Aug-15 13:39:41)

Standard User deleted
(deleted) Tue 25-Aug-15 14:01:19
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Re: Help needed with next step away from BT!


[re: MHC] [link to this post]
 
In reply to a post by MHC:
Moving from BT will not improve the situation unless you go to a wireless/satellite or Virgin media product.

2.8km - is that straight line or following the cable route? I would certainly be expecting more than 2.4Mbps if that is cable length - over 5Mbps for ADSLmax or over 6Mbos for ADSL2+

Improving things at home.

Ensure the modem or hub is situated at the master and not on an extension. Minimise any other electrical equipment close by. Ensure any extension phones are taken from the filtered side of the master and that the cable runs to those are "clean" - avoiding power cables and other devices.


Get an unused (if possible) 2-wire 2700HGV which BT supplied as their business hub (not the 2701). They are extremely good on long lines and for a stable line will drop the noise margin down to 3dB. You may then be able to squeeze out a few more hundreds of kilobits.


This is good advice

A Billion 7800 adsl router will give stable adsl without dropouts unless there are line problems. Not cheap but will give best performance on a long line. Using one of these I got my 5km line up to 5Mbps after BT had cleared some faults on the overhead wires. I also had a faceplate with separate sockets for broadband and voice to eliminate any interference within the home

The 2700HGV business hub can be purchased new for about £20 from fleabay and may be the way to go

The distance from the cabinet suggests as Andrew has said that the fibre difference may not allow the improvement you would expect

I don't know about a programme for router stats for Mac I'm afraid

Try plugging your router into the test socket behind the master socket faceplate and see if there is a difference in speed

https://support.zen.co.uk/kb/Knowledgebase/Testing-c...

Does your master socket have twin sockets, one for voice, one for broadband?

Do you have microfilters on your phones, sky box, etc. If so, how old are they?

Edited by deleted (Tue 25-Aug-15 14:04:05)

Administrator MrSaffron
(staff) Tue 25-Aug-15 14:46:44
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Re: Help needed with next step away from BT!


[re: deleted] [link to this post]
 
Its worth taking the time to sort out permanent Ethernet for the console, the extra instability of Wi-Fi is actually worse when you have slow speeds as for streamed (non-live) material there is almost no way for you to buffer a decent amount.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(elder) Tue 25-Aug-15 16:00:43
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Re: Help needed with next step away from BT!


[re: MrSaffron] [link to this post]
 
Nobody seems to have mentioned the ring wire. Have I missed something?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57970/13958kbps @ 600m. - BQM
Standard User deleted
(deleted) Tue 25-Aug-15 16:13:37
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Re: Help needed with next step away from BT!


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Nobody seems to have mentioned the ring wire. Have I missed something?


Haven't got that far!
Standard User deleted
(deleted) Tue 25-Aug-15 18:05:10
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Re: Help needed with next step away from BT!


[re: deleted] [link to this post]
 
Hello
Please forgive me if this does not make too much sense � I am also new to this and certainly do not understand the technicalities.
I live in rural Kent (Gravesend area), just 25 miles from central London and would be over the moon if I could achieve 2Mbs. My download speed is just about 1MB. I have no option but to use a BT line (although I rent it from TalkTalk). My desktop is cable connected to the main BT socket via a TalkTalk router. I have a �go faster� plate fitted to the main BT socket � I think it is a BT Infinity plate, but am not sure as I really do not understand.
Mobile broadband is not an option for mobiles are seldom able to access the network, and never from indoors. I have been wondering if I should go satellite. I understand that this should give me some 20MB. It would be expensive, but how reliable would it be? We have Sky TV (we have no choice � we cannot receive terrestrial TV � before we had Sky we had to go without) and find that it tends to break up in heavy rain. Any advice or guidance would be very much appreciated
Many thanks

Peter
Administrator MrSaffron
(staff) Tue 25-Aug-15 18:14:15
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Re: Help needed with next step away from BT!


[re: deleted] [link to this post]
 
Satellite is OK depending on what you need it for, no good for console gaming for example. Satellite installs can come with small or large dishes, so if an area that gets poor view of southern sky e.g. some trees slightly masking then the larger more expensive dish options are best.

On your ADSL the key step is to determine the actual line statistics from the modem, and if you are not on an unbundled exchange going with TalkTalk may be a poor choice, as they tend to only offer poor speeds due to not buying enough capacity. Without any details on your exchange or cabinet it is hard to say more.

You can get cabinet info from https://www.btwholesale.com/includes/adsl/main.html
along with estimated speed.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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