Hello, I am looking for some advice on a problem I have with my flat and I can't seem to find an answer. I currently have ADSL and I get a speed of 14Mb I had FTTC last year and the top speed I could get was 12Mb. Excuse my ignorance but does that sound right? I thought with 14Mb ADSL I would get 40-50Mb FTTC?
Despite EE saying it was strange when downgrading me they do not seem to think there is anything I can do. Does anyone know if this indicates a fault and if so who I should be talking too?