I moved into a new property and signed up for Sky Fibre, the highest available package at my postcode. Ever since activation, the latency and speed has been very poor in the evenings - almost feels like I'm being throttled, which I'm not.
The connection becomes very unstable roughly around 6:30pm to midnight-2am or so. My jitter goes up from 0ms to 10-15ms, my ping goes up from 30-40ms to 300+ms (as we speak my ping to sky's website and google is north of 300ms). My speed slightly drops.
I had an openreach engineer come out as my speeds initially have not been above the minimum guarantee. He changes the wiring, found double filtering - made an extension from an already extended master socket and left. He did his tests and claimed it was fixed.
Sky hub stats show 52428kbps as my line rate downstream. That's just above the minimum guarantee. Speedtests are much lower than that.
Issue still there, evenings I can't play games. Morning time comes, I get 20-25ms or something much more acceptable.
Openreach guy is coming back on Friday. What do you suggest?
Edited by creesteN (Tue 10-Sep-19 22:10:23)