You have three cables at teh box - which is te incoming feed (I can guess) and where do the other two go to?

Okay my eyes are bleeding gona wake up tomorrow and try again and update. Thanks for all your help and knowledge in this. Very much appreciated

Black wire from outside the house, one random white wire going to a socket on one side of the wall which has never been used and then main white one with the crimps going to my broadband socket which is where my sky broadband plugs into

Open up the master socket and note which colour wire is connected to which terminal (incoming) marked A & B

Once that is known teh rest will be easy!

Edited by MHC (Sat 30-May-20 22:53:45)

Post deleted by 4M2

Edited by 4M2 (Sat 30-May-20 23:38:33)

Mate I honestly thought it was something to do with an old door bell which is why I did what I did ha

Partial and Unknown if you can PM me (not sure if you can on hear) but I'll transfer you both some money cause you both led me in the right direction. I went bed and couldn't sleep as was irritating me even after 12 hours messing around at it. I'll send a pic of what I've done but honestly dont know what I did do. To the rest that replied thank you aswell and thank god for this forum because I am cluless at stuff like this and you all replied instantly and all tried to help. Thank you and problem solved. Message me UNKNOWN AND PARTIAL 👌👌👍🍺

Hears what I did if it helps anyone with same problem

https://ibb.co/YNMY2qY

This is exactly how I said so that confirms the feed incoming is one pair one and that the white cable goes to the master and is connected correctly. Now to make it more permanent connect these in the block terminal with flat screwdriver, there will be like a washer beneath the screw make sure the cable wraps around that in a clockwise direction so when it’s tightened it makes a good connection. If not done correctly it could affect the broadband speeds/quality. Twisting is ok for short term to check it works but I would get some crimps or use the screw terminal.

Don’t need anything in return, pop some money in a charity box instead