(apologies if this is the wrong forum this is my first post)
I am having ongoing issues with my virgin 350 install. The one thing I cannot get my head around is that pings from the hub are losing about 30% packets on average. Virgin are telling me that this is not a problem but it sounds like I am getting the run around.
My understanding was that in an ideal world all packets would return and the min/med/max should be close to identical values.
This is what I just got when pinging directly from the hub.
PING 126.96.36.199 (188.8.131.52): 64 data bytes
72 bytes from 184.108.40.206: seq=0 ttl=249 time=40.000 ms
72 bytes from 220.127.116.11: seq=1 ttl=249 time=10.000 ms
72 bytes from 18.104.22.168: seq=2 ttl=249 time=4420.000 ms
72 bytes from 22.214.171.124: seq=3 ttl=249 time=8960.000 ms
--- 126.96.36.199 ping statistics ---
10 packets transmitted, 4 packets received, 60% packet loss
round-trip min/avg/max = 10.000/3357.500/8960.000 ms