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Standard User mdesai
(newbie) Mon 30-Nov-20 20:33:26
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BQM interpretation


[link to this post]
 
Hi

What does my BQM graph say about my connection? I have included various days and a live

It slows down during peak times. VDSL connection

My Broadband Ping

My Broadband Ping

My Broadband Ping

My Broadband Ping
Standard User gary333
(experienced) Tue 01-Dec-20 10:45:06
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
Wow, that looks like quite a mess. I am sure the more technical people will be able to give you more info, but such a chart certainly backs up that your connection is going to give a poor experience.
Administrator MrSaffron
(staff) Tue 01-Dec-20 11:45:31
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
One or more of the following is what it looks like

1. Something is using your connection a lot (upload or download) and you are not aware of it
2. The ISP has massive congestion issues - finding out what others with the same ISP are seeing will help to see if its just you or more people

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User jaydub
(fountain of knowledge) Tue 01-Dec-20 11:45:49
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
My initial comment is that you either have a line that is behaving very poorly or you are absolutely hammering the connection doing almost permanent downloads.

What are you using the connection for?

If you could post the stats from your router, so we can see error rates, etc. that would help in coming to a firmer conclusion.
Standard User craski
(committed) Tue 01-Dec-20 11:55:36
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Re: BQM interpretation


[re: MrSaffron] [link to this post]
 
It would be super useful to be able to tag BQMs with things like the ISP, postcode, exchange, cabinet number etc to make it possible to search for them to aid troubleshooting like this.

Zen Business FTTC BQM
Talk Talk Business FTTC BQM
Standard User mdesai
(newbie) Tue 01-Dec-20 12:35:48
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Re: BQM interpretation


[re: MrSaffron] [link to this post]
 
Hi

Thanks for all the replies. Some stats from my modem

I don't think I have any background download/uploads. If my isp has congestion issue then won't I need to check for others with the same isp in my area?

Stats recorded 25 Nov 2020 17:15:38

DSLAM type / SW version: IFTN:0xd086 (208.134) / v0xd086
Modem/router firmware: AnnexA version - A2pv6C038m.d24j
DSL mode: VDSL2 Profile 17a
Status: Showtime
Uptime: 16 hours 33 min 42 sec
Resyncs: 0 (since 25 Nov 2020 10:45:35)

Downstream Upstream
Line attenuation (dB): 24.3 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 32400 7447
SNR margin (dB): 6.7 6.1
Power (dBm): 11.4 4.7
Interleave depth: 1039 1
INP: 3.50 0
G.INP: Not enabled Not enabled
Vectoring status: 5 (VECT_UNCONFIGURED)

RSCorr/RS (%): 0.2200 0.0102
RSUnCorr/RS (%): 0.0015 0.0000
ES/hour: 21.9 12.6

Stats recorded 01 Dec 2020 12:32:38

DSLAM type / SW version: IFTN:0xd086 (208.134) / v0xd086
Modem/router firmware: AnnexA version - A2pv6C038m.d24j
DSL mode: VDSL2 Profile 17a
Status: Showtime
Uptime: 2 days 14 hours 44 min 23 sec
Resyncs: 0 (since 01 Dec 2020 12:29:08)

Downstream Upstream
Line attenuation (dB): 24.3 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 32400 7359
SNR margin (dB): 6.9 6.0
Power (dBm): 11.4 4.4
Interleave depth: 1375 1
INP: 8.00 0
G.INP: Not enabled Not enabled
Vectoring status: 5 (VECT_UNCONFIGURED)

RSCorr/RS (%): 6.4386 0.0135
RSUnCorr/RS (%): 0.0109 0.0000
ES/hour: 0 0
Standard User ian72
(eat-sleep-adslguide) Tue 01-Dec-20 12:38:03
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
What ISP are you with?
Standard User mdesai
(newbie) Tue 01-Dec-20 12:48:23
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Re: BQM interpretation


[re: ian72] [link to this post]
 
talktalk
Standard User mdesai
(newbie) Tue 01-Dec-20 15:47:48
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
I've been monitoring my bandwidth via my DD-WRT.

Roughly using 1 out 7 mbps upload and 5 out of 30mbps down

Could it be possible a work laptop VPN connection could be the issue. Although wouldn't expect that to be connected practically 24/7 even if the laptop was left on sleep
Administrator MrSaffron
(staff) Tue 01-Dec-20 17:36:30
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
1 out of 7 upload - the instant you looked? Or averaged out over the course of a month? If the 1 Mbps is an average over the month that sounds high.

You need to disconnect the work laptop from the Ethernet and WiFi, it is possible something is using bandwidth.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User haydnwalker
(newbie) Tue 01-Dec-20 20:10:25
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
Some IT departments push out Windows updates over VPN connections so its best to turn off (not sleep) your device as the network connectivity could still be active

Regards,
Haydn
Standard User jelv
(knowledge is power) Tue 01-Dec-20 23:44:09
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Re: BQM interpretation


[re: mdesai] [link to this post]
 
Were any of your devices disconnected/powered off between 02:30 and 03:30 today (01/12/2020)? That time period your graph looks perfectly normal.

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8
Standard User mdesai
(newbie) Wed 02-Dec-20 12:01:51
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Re: BQM interpretation


[re: jelv] [link to this post]
 
Thanks for all replies.

Following suggestions of a device causing the issue

I turned off the wifi overnight and the graph looks normal. Over that period. Until it got switched on again. Must be a wifi device causing the spikes

My Broadband Ping
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