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Standard User Deadbeat
(knowledge is power) Thu 26-Apr-12 16:03:34
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Re: Anyone had BT support call being passed on to scammer fi


[re: kp52] [link to this post]
 
Have you tried a WhoIs on onlinepcwizards.com?

More about these scammers via Google.
Is Facebook the connection? People don't realise what info they freely give out and have no control whatsoever over what others give out about them!

Edited by Deadbeat (Thu 26-Apr-12 16:05:37)

Standard User HTTP404
(newbie) Thu 26-Apr-12 16:52:26
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Re: Anyone had BT support call being passed on to scammer fi


[re: kp52] [link to this post]
 
These scamming calls tend to be random, just bad coincidence that the call was immediately after a call to BT. They tend to just work their way through the phone book, I know people who don't own pc's get the calls.
Claiming to be from Microsoft is the more common scam, selling upgrades to your security.
The last one I had I tracert'd back to Hydrobad, whois just showed a large service company.
Microsoft's own site validation did not flag this as a problem site - I reported it - no action.
I tried reporting it to the police. Web scams are no longer dealt with by local police, they ask you to call some anonymous face at the Home Office who appears to be doing nothing more than collating numbers on scams - no interest in actually following up. The person I spoke to seemed to have little or no specific knowledge on the subject of internet scams - just a civil servant count the number of calls.
Standard User JohnR
(eat-sleep-adslguide) Thu 26-Apr-12 19:51:03
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Re: Anyone had BT support call being passed on to scammer fi


[re: kp52] [link to this post]
 
In reply to a post by kp52:
. Her bank (Santander) say she has to try to recover the money from the company for 30 days before they could do anything, because it's a debit card payment.


1st off report here

Get back onto Santander and get her to say that the company never did anything to her computer. This opens up non reciept of service, and on computer software this can be actioned straight away..
Also get her to mention that these companies are known to visa, and as such a chargeback can be actioned as they are a known scan company.
Don't let her be fobbed off by the call center monkies, Get her to ask for the disputes department.... They will know exactly how to deal with this.

As someone who works this type of thing I have no idea where the 30 days they quote comes from as ALL visa timescales are 15 days, for non reciept, refund etc smile

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Standard User Deadbeat
(knowledge is power) Thu 26-Apr-12 20:36:33
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Re: Anyone had BT support call being passed on to scammer fi


[re: HTTP404] [link to this post]
 
In reply to a post by HTTP404:
These scamming calls tend to be random, just bad coincidence that the call was immediately after a call to BT....

My case with BT was closed on Tuesday morning (The call centre insisted that I was a BTi user) and just hours later, I was called by some anonymous offshore company claiming to be acting on behalf of BTi and asking for personal details etc. My number is ex directory, has been kept very private and I never receive nuisance or cold calls. Wednesday morning I received an email to an equally private address (Used for BTr) from a supposedly "legitimate" company asking me to complete a survey.
Coincidence, I don't think so!

Edited by Deadbeat (Thu 26-Apr-12 20:37:32)

Standard User JohnR
(eat-sleep-adslguide) Thu 26-Apr-12 21:20:34
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Re: Anyone had BT support call being passed on to scammer fi


[re: Deadbeat] [link to this post]
 
Very much like the calls you get after joining sky offering you insurance on your dish.... Yet sky deny any knowledge of staff passing details to these companies...
How else would these companies know your details.

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Standard User Deadbeat
(knowledge is power) Thu 26-Apr-12 22:50:47
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Re: Anyone had BT support call being passed on to scammer fi


[re: JohnR] [link to this post]
 
Well i suppose these offshore call centre staff have to make a bob or two somewhere to subsidise the pittances they're paid. shocked
Standard User hickhyde
(newbie) Sat 29-Dec-12 00:48:39
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Re: Anyone had BT support call being passed on to scammer fi


[re: kp52] [link to this post]
 
YES!!

Never had a call like it before and they most definitely have prior knowledge of a conversation with BT. It came through the same day I was expecting a call from a BT engineer to sort out a problem with my connectivity.

I saw through it but it makes me wonder how many people have been caught out by these scumbags. They must have some form of access to BT call logs or something. Can't be just coincidence with this many people all having the same thing happen to them... can it?!
Standard User ukhardy07
(fountain of knowledge) Sat 29-Dec-12 02:11:46
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Re: Anyone had BT support call being passed on to scammer fi


[re: kp52] [link to this post]
 
Perhaps a link but I get them on a sky line which has never been a sky one. I moved here and got a brand new line and brand new number from Sky.
Standard User RobertoS
(sensei) Sat 29-Dec-12 12:52:39
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Re: Anyone had BT support call being passed on to scammer fi


[re: ukhardy07] [link to this post]
 
Never been a "BT" one?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User ukhardy07
(fountain of knowledge) Sat 29-Dec-12 12:53:51
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Re: Anyone had BT support call being passed on to scammer fi


[re: RobertoS] [link to this post]
 
That's what I meant yes! smile

A few weeks ago they told me my computer would blow up if I didn't follow the steps. My reply "that'll be good prep for the apocalypse if we're hit by a meteor."

Edited by ukhardy07 (Sat 29-Dec-12 12:55:28)

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