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Standard User deleted
(deleted) Sat 27-Oct-12 10:31:20
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Re: Requesting a MAC


[re: XRaySpeX] [link to this post] 		 
Actually they are - I linked to the wrong document
http://consumers.ofcom.org.uk/codes-of-practice/migr...
A1.4 The Communications Provider shall provide its End-Users with two or more of the following contact methods:

telephone numbers;
e-mail address; and
postal address,

for the purposes of an End-User contacting the Communications Provider to obtain a MAC.
The interesting part about that is it doesn't include a ticket
Standard User XRaySpeX
(eat-sleep-adslguide) Sat 27-Oct-12 14:01:16
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Re: Requesting a MAC


[re: deleted] [link to this post] 		 
Ah yes, I remember now smile

Pity there's a disconnect between the Process and its Help. So confusing, tho' the Process itself is the actual definition.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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