I arranged on the phone with a TalkTalk rep., back in October, to have ADSL Cease at the end of my contract period which is on 26 December 2012.
I recently asked *for confirmation* that this has been scheduled. I asked on: (a) TalkTalk Forum (b) e-mail to TalkTalk. No confirmation has been received and the email back from customer services skirted the issue (in my opinion) by simply giving links to some generic information.
It doesn't seem much to ask for, does it? A simple confirmation, by email or post. So how do I proceed in order to get this confirmation? Should I contact OfCom complaints dept., for instance? Any advice gratefully received.
Edited by Notabene (Wed 14-Nov-12 15:48:43)