Hello again to eveybody.
This morning I did several times the speed test thought http://speedprobe.skylogicnet.com/
and "magically" I got at around 9.30am Spanish local time download peaks around 21-26mbps * 5.60/5.82 up - 710-776ms ping and aound 10-20 jitter..
then just after I called the guys of www.europasat.com
(where I purchased the Tooway kit) to discuss about the ridiculous drop in speed had for the whole Sunday day yesterday/
this is their reply also written by email:
Dear Mr Samaritani,
During peak hours of the day (5pm - 11pm) the speed would fluctuate more because of bandwidth availability during these periods.
We can see you have performed a few more speed tests on the connection and back to normal out of peak periods.
Unfortunately we cannot do much about the bandwidth on the shared network during peak hours.
Ticket ID: #737271
Subject: When you were offline (via LivePerson) [MERGED]
Department: Â Technical Help
Tonight and right now, I am back to the same ridiculous speed around 1-1.10mbps and 0.09up!!!!
My reply to them Again:
Unfortunately this kind of service has not been mentioned into your agreement specifically and clearly at all.
Right now 21.20 Spanish local time, I do still have a very ridiculous speed of 1.03mbps (0.09 up). Peak time or not, we are talking of a drastic drop in speed from about 20mbps till about 1mbps, that it is a 95%!!!
in your contract it is not specify at all of a drop in the internet speed of 90/95% for your expensive rent!
If this problem will not be solved in hours I am regret that I will have to proceed to a full return of the kit, exit from your rental and get a refund.
This sounds perfectly as a fraud.
If you cannot do much about it, please advice me on how to return all the kit back to you.