while maintaining my agreement of a fast stable connection for gaming
What 'agreement of a fast stable connection for gaming'? Do you have some special T&Cs? The best the rest of us have is best endeavours in view of the technology employed and the price paid for a residential product.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
I think gaming comes under PN contract but when I singed up I did ask about it and was told it was fine. All I'm worried about is interleaving rather than getting the problem fix but I'll just have to wait and see. No point in jumping the gun.
WWWombat suggest the latency could be coursed by noise "packet-by-packet basis". So if the overhead line being replaced does fix the problem then I guess I owe Plusnet an apology.
Sun 05-Jan-14 09:45:02
Plunet do make a big noise about how they are the best ISP for gamers.
I hope that it is your line that is the cause of your problems, since over the past two years Openreach have replaced my master socket, the actual line from my house to the first junction box (twice) and rebuilt the line from unused pairs all the way from the exchange to my house, checking at each junction point that the line is good.
And I still have horrendous latency and a bad connection at peak times (6pm to 11pm), which I am beginning to doubt is the fault of BTOR as I am constantly told.
@Ignitionnet - "A 'regular' engineer HAS to attend before a special faults investigation engineer can attend. Openreach will reject SFI orders unless a standard engineer has attended. " Is this true? I've had 10 engineer visits and they have all been from the same 4 local BTOR engineers (In no particular order), Does this mean I have not had an SFI Engineer in attendance? (which would be rather strange as BTOR have issued Plusnet with a deadlock).
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.