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Standard User BatBoy
(legend) Sun 05-Jan-14 17:39:00
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Re: Plusnet untrustworthy


[re: RobertoS] [link to this post]
 
Because broadband is delivered over your phone line, if your phone line has problems then your broadband will too.


______________________________________________________________________________________Go_girl!__________________
Standard User RobertoS
(sensei) Sun 05-Jan-14 17:55:56
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Re: Plusnet untrustworthy


[re: BatBoy] [link to this post]
 
I think I knew that tongue, and the Phone Book is on about voice faults, not broadband.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User JohnR
(eat-sleep-adslguide) Sun 05-Jan-14 17:58:24
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Re: Plusnet untrustworthy


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Because broadband is delivered over your phone line, if your phone line has problems then your broadband will too.


Exactly.

OP seems focused on the internet side, but nothing has been said about the line.

Time to go back to basics and work from there.

End result for OP if released by PlusNet could be no better than it is now. If the issue is the line.

\_0-0_/ AdsL is Hell \_0-0_/
To Infinity
Wats SUP doc.... You using too much.....


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Standard User s_yates
(newbie) Sun 05-Jan-14 19:09:03
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Re: Plusnet untrustworthy


[re: AndyHCZ] [link to this post]
 
Go read their website and the packages they offer, I ain;t going to spoon feed you
Standard User BatBoy
(legend) Sun 05-Jan-14 19:12:44
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Re: Plusnet untrustworthy


[re: s_yates] [link to this post]
 
In reply to a post by s_yates:
Go read their website and the packages they offer, I ain;t going to spoon feed you
In other words, you don't know.


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Standard User AndyHCZ
(newbie) Sun 05-Jan-14 19:24:49
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Re: Plusnet untrustworthy


[re: BatBoy] [link to this post]
 
I don't think they make any kind of big push for gamers.

They offer a lot of support, but there are a couple of reasons for this:

1) They are one of the few large ISPs that you can actually engage and have a meaningful discussion to resolve problems;
2) Their traffic management system sometimes does not class new games in the correct priority setting.
Standard User johnjburness
(eat-sleep-adslguide) Sun 05-Jan-14 19:25:08
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Re: Plusnet untrustworthy


[re: s_yates] [link to this post]
 
In reply to a post by s_yates:
Plunet do make a big noise about how they are the best ISP for gamers.

In reply to a post by s_yates:
Go read their website and the packages they offer, I ain;t going to spoon feed you

As per your suggestion, I went to the PlusNet Website to look for this "big noise about how they are the best ISP for gamers", but couldn't see it!

In fact they only appear to compare themselves to Sky, TalkTalk & Virgin - & then that is only for alleged Customer Service.

Regards,
John
Standard User ian72
(knowledge is power) Mon 06-Jan-14 11:51:30
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Re: Plusnet untrustworthy


[re: johnjburness] [link to this post]
 
The unlimited broadband and calls package does state:

A perfect package for large families, downloaders and gamers.


Not sure that is them making a big noise though. I do seem to remember vaguely some TV ads that may have suggested something along these lines but it was a while ago and I could be suffering poor recall.
Standard User jelv
(knowledge is power) Mon 06-Jan-14 14:14:10
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Re: Plusnet untrustworthy


[re: ian72] [link to this post]
 
Doesn't it date back to when Pro was sold as a separate product rather than an add-on? (Plusnet Pro was sold until 18th April 2011)

jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User ian72
(knowledge is power) Mon 06-Jan-14 14:57:50
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Re: Plusnet untrustworthy


[re: jelv] [link to this post]
 
You could well be right, I have difficulty remembering last week most of the time so nearly 3 years is way beyond my powers of retention wink
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