Disclaimer: I will now discuss Vivaciti's address, I have double made sure they are of public knowledge so I am not releasing any private information. I am merely discussing what is available to public at the moment this reply is submitted, and information which should indeed be available because by law they should be a registered company and thus have to disclose their address. If you have found that I have accidentally released any private information, you need to let me know by posting in this thread or send me a forum message. I have no intention of spreading false information, as I am but a seeker of truth in a process of finding the truth, so any comment made below is merely for informational discussion only and can not be understood as anything other than a harmless and educative discussion. I will accept any dispute of any information presented in this reply and if you take it to my attention and I will do my best to amend any untruth that might have included in any of my comment, anywhere, at any time before now and in the future.
Thanks for pointing me to their registered address.
So I was looking for a physical address to send my physical letters to.
And now I have sufficient evidence to believe that this address is not even properly communicated to me anywhere, as it has been diluted with multiple different addresses leading to a confusing and contradicting result. They all are different from their registered Companies House records, which is: 376 London Road Hadleigh, Benfleet, Essex, SS7 2DA
This is from their latest emails: (note that it is different from the registered address, it points to a completely different post code)
[...] Kind regards
J and V Data Services Ltd
358 London Rd
Essex, SS7 2DD
This one from an email in early 2015: (again this is different frpm the one above)
358 London Road
Essex, SS7 2DD
Vivaciti is a trading name of J and V Data Services Ltd
So those were from emails (the rest of their emails didn't have any information on their address).
And when I checked their website, there is this at the bottom of the front page:
2nd Floor, 358 London Rd, Hadleigh, Essex, SS7 2DD.
And then there is this in their terms and conditions page: (totally different address from the rest)
FULL TERMS & CONDITIONS
ADSL For You is a trading name of Vivaciti. "Vivaciti Broadband" means Vivaciti, K Prust T/A whose address is 319 Sutton Road, Southend on Sea, Essex, SS2 5PF.
And then there is this near the bottom of their terms and conditions page: (Same as the one above)
The Agreement shall be governed by the laws of England and the parties submit to the non-exclusive jurisdiction of the Courts of England. Our postal address for communications is: Vivaciti, 319 Sutton Road, Southend on Sea, Essex, SS2 5PF.
And there is no address information in behind the log-in part of their website.
So now I am getting a mixed message, which is the real address?
Note that their address in the Companies House record is not communicated anywhere to me.
They now all look equally unbelievable considering there are multiple of them.
So the question is, if I want to send Vivaciti (actually, what name should even I address to?) a physical letter that can be considered valid in legal terms, which one should I send to?