It isn't "bordering on the illegal" as PN state in their T&Cs about various charges that will be applied in certain circumstances with regard to their services, unfortunately many people neglect to read the terms and conditions in full if at all when they sign up for a contract, buy products online or direct from a shop, download software etc, etc.
plusnet user
Edited by Apprentice (Sat 30-Jan-16 10:51:29)