In reply to a post by bounderboy:

In reply to a post by RobertoS:

The Origin one, when clicked to show the graphs, is clear evidence of single thread congestion or speed limiting.

Thanks, what in the graphs do you think shows that?

I gave the signs to look for earlier in this topic!

In reference to forums.thinkbroadband.com/unhappiness/t/4642760-re-origin-broadband...:

I expect you'll find that the speeds of the x1 and x6 tests are very similar during the day but that in the evening the x1 test is significantly slower. If so that is a classic symptom of suppliers network congestion.

Edited by jelv (Tue 05-May-20 10:28:23)

In reply to a post by jelv:

In reply to a post by bounderboy:

In reply to a post by RobertoS:

The Origin one, when clicked to show the graphs, is clear evidence of single thread congestion or speed limiting.

Thanks, what in the graphs do you think shows that?

I gave the signs to look for earlier in this topic!

In reference to forums.thinkbroadband.com/unhappiness/t/4642760-re-origin-broadband...:

I expect you'll find that the speeds of the x1 and x6 tests are very similar during the day but that in the evening the x1 test is significantly slower. If so that is a classic symptom of suppliers network congestion.

Thanks Jelv.. just learning and thought maybe there was something else I was missing - your advice was listened to, too

Spoke to Origin again tonight - there wasn;t even a fault logged on their system.. After weeks of talking to them and an engineer visit... Talked to a great guy tonight but going to have to start again sigh..

Personally after all these months I would have thought you had discovered that Origin are incompetent at the best of times such as failing to follow OFCOM rules when another ISP initiates a line move. I think the best thing you can do is ditch them and move to an ISP whose reputation isn't less than zero and instead select an ISP that will provide a sustainable service and offer decent value and support. Such ISPs exist however Origin isn't in that number.

In reply to a post by MCM:

Personally after all these months I would have thought you had discovered that Origin are incompetent at the best of times such as failing to follow OFCOM rules when another ISP initiates a line move. I think the best thing you can do is ditch them and move to an ISP whose reputation isn't less than zero and instead select an ISP that will provide a sustainable service and offer decent value and support. Such ISPs exist however Origin isn't in that number.

What he said, I listened to their lies and rubbish for months, always somebody elses fault, including mine yet when I left all the issues vanished. The guy that i thought was genuine and trying to help turned out to be the biggest liar - Origin were the worst ISP I have ever been with by a country mile.
lots of good ones on here for similar money, definitly I would do as above poster says.
K

In reply to a post by MCM:

Personally after all these months I would have thought you had discovered that Origin are incompetent at the best of times such as failing to follow OFCOM rules when another ISP initiates a line move. I think the best thing you can do is ditch them and move to an ISP whose reputation isn't less than zero and instead select an ISP that will provide a sustainable service and offer decent value and support. Such ISPs exist however Origin isn't in that number.

This. Literally this.

I was with them for about a year and experienced this constantly every day for a year. Their constant claims of "Oh we fixed it, we promise" only to be met with exactly the same issue time and time again.

Lets face it here, they can't fix it. Looking at reviews there are tons of people all complainig about exactly the same issues. This will never be fixed, Origin are clearly not interested in fixing the issue.

Well just a minor update but I have instigated a move - I had my 2mths credit and am moving to Vodafone Business Broadband. you get 6mths free - hoping that they will have better infrastructure but we will find out next week I think..