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Standard User TerryG
(learned) Thu 19-Sep-24 11:37:07
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hey BB reneges on recommending other customers


[link to this post]
 
Two new customers recommended by me but Hey will not pay me for new customers. That'll teach me, I'll never recommend them for anything again.

Tip: Never kiss yer Granny while she's shaving!

Sky Fibre Unlimited Pro. 76.5 down 18 up
Standard User AndyPandy
(fountain of knowledge) Fri 20-Sep-24 08:48:23
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Re: hey BB reneges on recommending other customers


[re: TerryG] [link to this post]
 
Did you sign up as a "Brand Champion"?

https://heybroadband.co.uk/champion


Hey!Broadband 1Gb Fibre - Live BQM
Asus AC86U - Asuswrt Merlin
Standard User TerryG
(learned) Fri 20-Sep-24 11:21:48
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Re: hey BB reneges on recommending other customers


[re: AndyPandy] [link to this post]
 
Yep, got code etc. I've now become a brand detractor ....

Tip: Never kiss yer Granny while she's shaving!

Sky Fibre Unlimited Pro. 76.5 down 18 up


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Standard User Chrysalis
(legend) Tue 24-Sep-24 17:43:21
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Re: hey BB reneges on recommending other customers


[re: AndyPandy] [link to this post]
 
In reply to a post by AndyPandy:
Did you sign up as a "Brand Champion"?

https://heybroadband.co.uk/champion


404 now, I guess whatever that was is now gone.

Standard User CJ8
(member) Tue 24-Sep-24 20:12:37
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Re: hey BB reneges on recommending other customers


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
In reply to a post by AndyPandy:
Did you sign up as a "Brand Champion"?

https://heybroadband.co.uk/champion

404 now, I guess whatever that was is now gone.

That page was still up 2 weeks ago. Introduce a friend or family member to Hey!Broadband and you will get a £50 gift card and your friend will receive 3 months FREE broadband.

https://web.archive.org/web/20240910235751/https://h...
Standard User AndyPandy
(fountain of knowledge) Wed 25-Sep-24 07:54:29
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Re: hey BB reneges on recommending other customers


[re: Chrysalis] [link to this post]
 
Ironically they just emailed me with my "brand champion" code, despite the fact that I never signed up for it. I guess they're just sending a code to everyone now.


Hey!Broadband 1Gb Fibre - Live BQM
Asus AC86U - Asuswrt Merlin
Standard User pyarwood
(member) Fri 27-Sep-24 03:52:47
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Re: hey BB reneges on recommending other customers


[re: TerryG] [link to this post]
 
are they giving you a reason why they wont pay out ?
Take a screenshot of their website advertising recommend a friend and say you will report them
to the ASA of they dont pay out
Standard User TerryG
(learned) Fri 04-Oct-24 12:09:02
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Re: hey BB reneges on recommending other customers


[re: pyarwood] [link to this post]
 
Next door chasing them up, their customer care is [censored]......

Tip: Never kiss yer Granny while she's shaving!

Sky Fibre Unlimited Pro. 76.5 down 18 up
Standard User nofappingway
(member) Mon 07-Oct-24 10:41:23
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Re: hey BB reneges on recommending other customers


[re: TerryG] [link to this post]
 
I got a friend signed up but they forgot to use my code on the order. I manually followed up with HB and they honoured the £50 voucher deal.
Standard User VMDIAPunter
(learned) Sat 19-Oct-24 09:23:34
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Re: hey BB reneges on recommending other customers


[re: TerryG] [link to this post]
 
They are now offering 6 months free to try and beat Virgin Media down.
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