I had the exact same problem. I saw VM people doing the work but when trying to sign up to VM they said you cant get cable. There are two things you need to do.
First get the number for the contractors that are doing the work and confirm that they have done your area.
Second fill in a form on the VM website for a site survey. I think you go to the checker then click address not listed ( even if it is).
Someone should call you back within 5 days and come around to your house to 'manually' put your order through.
Best of luck !
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ISP INFO
Leiceste MONTFORT LE3 Internet Connections:
0 - NTL WORLD DIAL UP
1st ISP PIPEX 512k-1mb IPSTREAM
2nd ISP UKONLINE- 4.5mb LLU
3rd ISP Zen - never got connected !
4th SKY MAX LLU - 3.5mb!
Current ISP
VIrgin Media 10mb
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Birmingham ASTON-CROSS Connection:
1st ISP VIrgin Media 10mb (1st speed test [IMG]
http://www.speedtest.net/result/616446754.png[/IMG]