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Called up Virgin to add the TV service to the installation of the Broadband. Told yes it can be done. They go off to put the wheels in motion with another department. A while later I receive an email from them stating that the TV will be installed a week after the broadband but i need to call them to pay £99 for V+, despite Sky doing HD for £49 or FREE if you go via Simply Digital.
Anyhow, I give Virgin a call to pay and after giving the girl my details (Kana Number) she tells me that the person who I talked to before cancelled both Broadband and the TV Service for some unknown reason and now I've lost the dates. I was so livid that I told her to forget the whole thing..... How incompetent, even before I have the service!!
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