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Standard User xedarius
(member) Thu 06-Jan-11 21:51:12
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Re: Any major issues before I jump ship?


[re: EnglishRob] [link to this post]
 
Right guys thanks for all your help.

I think I'm going to jump in with both feet!


See you on the other side smile

Cheers
darius
Standard User djfunkdup
(committed) Thu 06-Jan-11 22:54:02
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Re: Any major issues before I jump ship?


[re: xedarius] [link to this post]
 
In reply to a post by xedarius:
Hi,

I'm currently with Be* - I've been with them for years, however I only get 9mb of my 24mb line.

I am going to jump ships to Virgin and get the 50mb cable + phone. This seems like a pretty good deal to me.

I value the opinion of people on this forum, so is there any hidden problems with moving to Virgin? I know thier call centers are in Mumbai ... but apart from that ... anything else?

Cheers
darius


' I know thier call centers are in Mumbai '

not for the 50Mb service.......50Mb customers have a dedicated 247 uk support no they can call if any issues arise,,

hope this helps wink
.
.
.
.
.

edit: sorry meant to add that it's a freephone no as well. 0800 no

-----------------------------------------------------
virgin media B/B .xxl....50Mbps....... T/V .xl......v+ hd .......... L/L .talk unlimited
-----------------------------------------------------
http://www.pingtest.net/result/23550824.png
-----------------------------------------------------

My Broadband Speed Test

Edited by djfunkdup (Thu 06-Jan-11 22:56:47)

Standard User docki
(committed) Sun 09-Jan-11 10:55:25
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Re: Any major issues before I jump ship?


[re: djfunkdup] [link to this post]
 
In reply to a post by djfunkdup:
In reply to a post by xedarius:
Hi,

I'm currently with Be* - I've been with them for years, however I only get 9mb of my 24mb line.

I am going to jump ships to Virgin and get the 50mb cable + phone. This seems like a pretty good deal to me.

I value the opinion of people on this forum, so is there any hidden problems with moving to Virgin? I know thier call centers are in Mumbai ... but apart from that ... anything else?

Cheers
darius


' I know thier call centers are in Mumbai '

not for the 50Mb service.......50Mb customers have a dedicated 247 uk support no they can call if any issues arise,,

hope this helps wink
.
.
.
.
.

edit: sorry meant to add that it's a freephone no as well. 0800 no


Which ever call centre is taking the call flows at that time get the call it could be mumbai could be the UK. Ive spoke to Mumbai before on that number.


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Standard User docki
(committed) Sun 09-Jan-11 10:56:38
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Re: Any major issues before I jump ship?


[re: EnglishRob] [link to this post]
 
In reply to a post by EnglishRob:
although in our despite choosing self install the engineer came around the day after placing the order and connected our phone line to the cabinet).


That's good. Most people wait a week or two for that. Depends on availability And to be honest unless you are qualified to hook up your own phone line on their network then it would be necessary.

.
Standard User docki
(committed) Sun 09-Jan-11 11:00:36
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Re: Any major issues before I jump ship?


[re: xedarius] [link to this post]
 
In reply to a post by xedarius:
Hi,

I'm currently with Be* - I've been with them for years, however I only get 9mb of my 24mb line.

I am going to jump ships to Virgin and get the 50mb cable + phone. This seems like a pretty good deal to me.

I value the opinion of people on this forum, so is there any hidden problems with moving to Virgin? I know thier call centers are in Mumbai ... but apart from that ... anything else?

Cheers
darius


I have been on all tiers of speed and was one of the early adopters of 50MB. Still on it. Still getting the same service.

This sites tester didn't squeeze more than 17mbps out of my connectin

http://www.thinkbroadband.com/speedtest/results/id/1...

So i did a speedtest.net one too.

http://www.speedtest.net/result/1103664057.png

Go for it.. it really is awesome.
Standard User Roph
(newbie) Sun 09-Jan-11 22:52:32
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Re: Any major issues before I jump ship?


[re: docki] [link to this post]
 
Thinkbroadband's tester has shown consistently poor performance for me, for as long as I can remember. Both no won Virgin, and before when I was on Be*.
Standard User djfunkdup
(committed) Sun 09-Jan-11 23:07:52
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Re: Any major issues before I jump ship?


[re: docki] [link to this post]
 
'Which ever call centre is taking the call flows at that time get the call it could be mumbai could be the UK. Ive spoke to Mumbai before on that number.'


what 0800 no are you calling .? .wink

-----------------------------------------------------
virgin media B/B .xxl....50Mbps....... T/V .xl......v+ hd .......... L/L .talk unlimited
-----------------------------------------------------
http://www.pingtest.net/result/23550824.png
-----------------------------------------------------

My Broadband Speed Test
Standard User dcasey
(member) Mon 10-Jan-11 00:23:52
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Re: Any major issues before I jump ship?


[re: Roph] [link to this post]
 
Same here with the think broadband speed test, when I was on Be I only ever got maximum download speeds of 8mb with a 12 mb connection. On VM 50mb I get any thing between 6mb and 20mb on think broadband but get 46mb+ on other speed tests.

Standard User xedarius
(member) Mon 10-Jan-11 18:06:28
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Re: Any major issues before I jump ship?


[re: docki] [link to this post]
 
Any chance you could post the number of the 50mb dedicated support team? As a google search didn't seem to locate it.

Cheers
darius
Standard User mrblobby
(knowledge is power) Tue 11-Jan-11 10:29:18
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Re: Any major issues before I jump ship?


[re: xedarius] [link to this post]
 
0800 0520431

Ian
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