Help speed up my Virgin 20meg Servive

Hi,
I am a Newbie. I recieve the Virgin 20meg, which I actually do get nearly 20,so i can't really complain. When The guy installed my modem he told me it was capable of handling around 30Meg but was restricted by Virgin tech at there end when they configured my set up.
My question is do you know how to tap into my modem, so as to upgrade it's capabilties.
(Obviously without Virgin knowing)
Thanks

forget it...can't be done..

Thanks for your reply.

np your welcome.................

VM will be offering a free 20Mbps to 30Mbps upgrade in February but you have to make a one-off payment for a Superhub.

Hi,
Thanks. Do mean a superhub is like those that handle the 50meg service.

Superhub is the new combined modem and router.

thanks pete. I am going to call Virgin tomorrow and see whether it is the case that they are upgrading and how much it will cost me?

It isn't officially announced yet. Wait til it is or you'll just waste your time and theirs.

too late. I just spoke to Virgin and she checked my details and told me that I am eligable for the update as and when the team get around to it in my area. Also I will not need a new modem.
Good news and no fiddling required. I am glad you told me that Virgin are planning an upgrade so I will not have to waste time looking for any fiddles.
Cheers

Edited by deleted (Mon 24-Jan-11 10:08:32)