When I signed into My Virgin Media. I get:
Your account has been disconnected. You can access your Virgin Media Mail and apps, like Backup & Storage, for up to 90 days after your disconnection date. Please ensure that you retrieve all important emails and files before this time.
I have ordered Virgin Media now. My slow speed has been annoying me for a while. Now I will get 50MB
That's what you thought - but we're talking Virgin here - hope it gets sorted - stay patient - you'll need to with Virgin's customer service staff - & be prepared for wireless droputs if you're getting a superhub