Virgin Media High Utilizatio​n issues

after a new router and phoneing for over two weeks was told there is a problem and it will be sorted by the 02/02/2012
Thats in the slough are SL1
Anyone else having problems?

Thousands. As VM have millions of customers you don't matter to them in the least.

If your area has become congested I'd suggest buying a few Kg of salt to use in pinches with the umpteen fix dates you'll get dwindling into the distant future.