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Standard User swt4ajp
(newbie) Wed 20-Feb-13 21:14:37
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Re: Bye bye VM


[re: drummerjohn] [link to this post]
 
In reply to a post by drummerjohn:
Evrytime a refer them to the TB graph they ignore it and state that you have to do pings to bbc.co.uk and speedtests. I have even asked them to comment on why they don't make any reference to TB graphs and they will not comment on it. No comment means they have been not to acknowledge.

Also that issue you speak of was over 9 months ago and Lithium issued a fix. Again, it doesn't take a genius to work out that it works in their favour for users not to be able to post the TB graphs. Ahh.. I remember the sea of graphs that were plagued with Red.


i know it was fixed but mark and kieren havent re-enabled it yet, for the bottom groups "just joined" and the settled in nicely groups. but everyone else has. and it isnt that hard to leave a link on the post to the tbb graph

<p>Thanks
Im A Computer Tech/Network Engineer | <a href="http://blackburnnet.co.uk">Blackburnnet</a> | <a href="http://bbwiki.co.uk">Broadband Wiki</a> |<a href="http://bbwiki.co.cc/index.php/R36_Known_Issues#Connection_Information">R36 Release Notes</a> | <a href="http://gamesunited.eu/">GamesUnited</a> | <a href="http://community.virginmedia.com/t5/Up-to-30Mb-Speed/How-to-test-your-speed/m-p/1433268#U1433268/">How to Test Your Speed</a> | <a href="https://www.facebook.com/pages/Blackburnnet-Community/462526/#!/pages/Blackburnnet-Community/462526610466414">Blackburnnet on Facebook</a> | <a href="https://twitter.com/GamesUnited_eu">GamesUnited on Twitter</a></p>
Standard User pcoventry76
(knowledge is power) Wed 20-Feb-13 21:56:56
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Re: Bye bye VM


[re: swt4ajp] [link to this post]
 
I am getting annoyed at the mods and their trigger happy fingers. It seems complaining about bad service is "!against the forum guidlines"

I'm going to have to restart my old website if people's complaints just get smothered over.

I am getting this for 120/12

http://www.speedtest.net/result/2522843908.png

and here's one to Namesco - the one I am told is "the best"

http://www.speedtest.net/result/2522847121.png

I've used 7.8GB all day. Not over utalised my bum!
Standard User swt4ajp
(newbie) Wed 20-Feb-13 22:05:38
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Re: Bye bye VM


[re: pcoventry76] [link to this post]
 
In reply to a post by pcoventry76:
I am getting annoyed at the mods and their trigger happy fingers. It seems complaining about bad service is "!against the forum guidlines"

I'm going to have to restart my old website if people's complaints just get smothered over.

I am getting this for 120/12

http://www.speedtest.net/result/2522843908.png

and here's one to Namesco - the one I am told is "the best"

http://www.speedtest.net/result/2522847121.png

I've used 7.8GB all day. Not over utalised my bum!


if you want pm me on the vm forums with what thread it was about and ill get it looked into why they are locking threads and also who the mod was.


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Standard User pcoventry76
(knowledge is power) Wed 20-Feb-13 22:13:08
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Re: Bye bye VM


[re: swt4ajp] [link to this post]
 
I wish I could but I've now been banned for 10670 mins, It was Cynthia and I just asked why they were removing my threads. I managed to post a thread called "rdio" and asking if anyone else had problems streaming it" after I was banned that was also deleted. Talk about a vendetta or abuse of forum tools. No reason whatsoever we can still see the forums you know VM mods!

I have had enough. Tomorrow I am cancelling and if they want to get snotty I have got every speed test and forum post I ever did recorded. I also ended up paying for the 28 day trial because I foolishly wanted to give them another chance. The last time I com pained it took them 5 days to get back to me and they kept calling a private number never ever given to them. incompetence is off the scale!

I'm waiting for my other post to be removed now. After all a simple cache clear gives me read only access again

I'm also sick of the lies. They are adiment they are not restricting Steam from downloading. On my line right now as I type this I am getting 624.9KB/s but if I swap to my mobile it maxes out at over 10MB so I am using my mobile to download now from Steam

I got this internet so I wouldn't have to pay for a TV licence and I could use the catch up stuff. The way this is going I would be better off ditching the internet with VM and just buying a licence and watching it the old fashioned way!

Edited by pcoventry76 (Wed 20-Feb-13 22:35:02)

Standard User swt4ajp
(newbie) Wed 20-Feb-13 22:40:08
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Re: Bye bye VM


[re: pcoventry76] [link to this post]
 
i am going to send a pm on here to your account,

as for steam, i have no problem on steam, could you send me a pm with a tracert and ill try to help out as much as i can

Edited by swt4ajp (Wed 20-Feb-13 22:49:30)

Standard User pcoventry76
(knowledge is power) Wed 20-Feb-13 22:50:41
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Re: Bye bye VM


[re: swt4ajp] [link to this post]
 
No problem do as you wish smile

I've just sent a compaint via the ISPA with a gazillion links in to forum threads and speed tests etc. I hope that's enough to get rid of this once and for all.
Standard User pcoventry76
(knowledge is power) Wed 20-Feb-13 23:12:10
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Re: Bye bye VM


[re: swt4ajp] [link to this post]
 
With VM

http://img843.imageshack.us/img843/5901/steamhn.jpg

Without VM (using my mobile)

http://img834.imageshack.us/img834/1130/steam2a.jpg

So if it's not my connection then I give up. As something clearly not right! Same server Same game, Same PC
Standard User Chrysalis
(eat-sleep-adslguide) Thu 21-Feb-13 12:27:45
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Re: Bye bye VM


[re: drummerjohn] [link to this post]
 
the problem is they cant refer a network fault for utilisation unless it breaches the threshold set for high utilisation. Which I think is over 90% utilisation for more than 10% of the time or something similiar to that. If that isnt met then it doesnt matter what the tbb graph looks like they cant escalate it.

The blame lies in the very bad VM network management with the requirement of extremely high utilisation to get relief work done. In that respect VM tech support staff have their hands tied. Remember tech support are not the same people who run the networks.

Also that even when relief work is done its so frequently inadequate as well, maybe just enough to get below 90% but not enough to get a quality service.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20

Edited by Chrysalis (Thu 21-Feb-13 12:29:33)

Standard User pcoventry76
(knowledge is power) Thu 21-Feb-13 12:43:51
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Re: Bye bye VM


[re: swt4ajp] [link to this post]
 
oh how odd..

The day after I send a complaint suddenly Steam is coming through at 130.3mbps constant but my speedtests still shows 10-27 and Iplayer and youtube still buffer.

Seeing as you have to give your account number in order to send the complaint - co-incidence?

You couldn't make this up!

Edited by pcoventry76 (Thu 21-Feb-13 12:44:38)

Standard User kwikbreaks
(eat-sleep-adslguide) Thu 21-Feb-13 13:56:06
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Re: Bye bye VM


[re: pcoventry76] [link to this post]
 
I've seen a coincidence too.

Last week I received a SamKnows monitoing box which started out showing 40-50Mbps on my 60Mbps connection. Yesterday it started showing 60Mbps+. Today the connection has gone from 5 to 8 downstreams.

So have VM got wind of the SamKnows box and waved a magic wand over my connection? No of course not its just coincidence.
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