Horrendous service today in haringey

1. cpc2-dals19-2-0-gw.hari.cable.virginmedia.com 4.5% 90 952.9 626.1 118.8 1228. 225.1
2. hari-core-2a-ae4-626.network.virginmedia.net 22.2% 90 959.1 638.2 207.8 1267. 228.5
3. brnt-bb-1a-ae8-0.network.virginmedia.net 21.3% 90 950.4 639.0 112.5 1236. 214.5
4. brnt-bb-1c-ae0-0.network.virginmedia.net 23.6% 90 947.2 630.5 172.7 1234. 227.5
5. brhm-bb-1c-ae8-0.network.virginmedia.net 20.2% 90 921.8 636.4 161.8 1325. 225.8
6. tcl5-ic-2-ae0-0.network.virginmedia.net 65.2% 90 946.7 792.5 576.4 1251. 130.8

Been like this all day (and most sundays). Absolutely craptacular. Just moved from a flat with FTTC and this is woeful. Why anyone would choose virgin over FTTC is absolutely beyond me.

Edited by mr_mojo (Sun 09-Jun-13 23:44:41)

Shame it wasn't beyond you before you did it or haven't you been reading the VM forums?

I moved into this flat and there was already Virgin service with a contract left on it (expires in a couple of months). Just amazed at how bad the contention is, and this is with 8 downstream channels (the max the SH can take, I believe). Only 1 upstream channel though which may be causing the issue.

Either way, it's pretty damn awful. My phone is quicker...

Very odd. Looks like this is some crazy shaping or something going on:

Virgin media speedtest.net server: http://www.speedtest.net/result/2763180263.png (8ms ping, 30meg/1meg)

Ashford speedtest.net server (not VM hosted): http://www.speedtest.net/result/2763181021.png (horrendous)

Vodafone server: http://www.speedtest.net/result/2763183175.png

Anyone seen this before ?

It's not a local issue or they'd all be bad - must be their rubbish peering.

Is the contract with the landlord? Unless there is no BT line connected then you are stuck with VM.

Nah, it's a shared flat and they've been putting up with this for ages. It's surprising how loads of people I know of Virgin media think that 'this is the way the internet is at peak times'.

Anyone else in the area?

It's the way Virgin Media cable is everywhere - maximum takeup minimum maintenance

Yeah, im aware. I've had them before and it was always "bad" at peak times but this is more like dialup.

However, I restarted the SH a few times and seem to be on a different upstream channel now which seems a lot better.

Oddly, I have 8 downstream channels locked but only 1 upstream. That's a seriously asymmetric service. Does anyone know if I should be on bonded upstream? The double speed program says it will be done this month if that helps.

Your downstream pipe is 8x50Mbps and the upstream is 1x18Mbps and many areas are like that mine included. Once bonded upstreams (2x18Mbps) come in the upstream on packages will be increased to 10%. This is why just one or two torrent freaks evading the shaping can kill a network segment. It's also why FTTC knocks spots off cable - with FTTC you have no contention at all back to the fibre which serves each cabinet not an optical node serving many VM cabinets. It's probable that there is less contention post that too as I don't see much in the way of complaints about congestion on FTTC (mind you I don't spend all that long on BB forums these days)