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Standard User deleted
(deleted) Mon 02-Sep-13 12:08:25
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VM retention


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Edited by deleted (Mon 02-Sep-13 14:42:58)

Standard User kwikbreaks
(eat-sleep-adslguide) Mon 02-Sep-13 21:39:29
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Re: VM retention


[re: deleted] [link to this post]
 
They've probably got retention deals worked out for all tiers. Mine was £22.50 for 60Mbps starting immediately and no £2.50 in October. Somebody else got the same with a SH2 thrown in.

Strange technique that - announce an increase but actually make a substantial cut in exchange for a new 12month minimum term for everybody that calls in. Presumably excluding heavy users - I've spent most of my time away from home this last 6 months so will be especially light on usage. Maybe they see it as a way to penalise heavy users without actually saying so and upsetting the ASA - unless there are heavy users around who got a deal too - please tell!!.
Standard User deleted
(deleted) Mon 02-Sep-13 23:38:06
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Re: VM retention


[re: kwikbreaks] [link to this post]
 

Edited by deleted (Mon 02-Sep-13 23:55:52)


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Standard User ukhardy07
(fountain of knowledge) Tue 03-Sep-13 00:01:53
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Re: VM retention


[re: deleted] [link to this post]
 
Ring up virgin again and go through to cancellations, quote the offer. Any decent company will reinstate it at the offer price rather than losing you. Just remember though there's a reason you said no and a reason you cancelled it.
Standard User deleted
(deleted) Tue 03-Sep-13 00:11:45
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Re: VM retention


[re: ukhardy07] [link to this post]
 

Edited by deleted (Tue 03-Sep-13 00:12:47)

Standard User ukhardy07
(fountain of knowledge) Tue 03-Sep-13 00:44:23
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Re: VM retention


[re: deleted] [link to this post]
 
In reply to a post by pcoventry76:
I will, for once in my life - go with the decision I made. smile
You have to believe in yourself and you made a decision already, trust it. Once you believe in yourself you will go far. It definitely took me some time to realise this. I used to be the kind of guy who questioned everything I did, even if I ordered myself a new phone I would immediately question if it was the right one for me, should I really be splurging on it, should I cancel the order etc... A bad old habit of mine smile
Standard User deleted
(deleted) Tue 03-Sep-13 01:11:21
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Re: VM retention


[re: ukhardy07] [link to this post]
 
Standard User deleted
(deleted) Tue 03-Sep-13 10:07:33
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Re: VM retention


[re: deleted] [link to this post]
 
I was paying £54 for 60MB \ Phone \ TV (Tivo) Large. I rang them up to cancel and got:

60MB \ Phone \ TV (Tivo) Small for £25. 12 month contract but discounted for 18 months.

Yes the BB aspect has been dodgey on occassions but at that price - how could I pass it up?
Standard User deleted
(deleted) Tue 03-Sep-13 11:09:59
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Re: VM retention


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Edited by deleted (Tue 03-Sep-13 11:10:30)

Standard User adslmax
(knowledge is power) Tue 03-Sep-13 23:28:12
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Re: VM retention


[re: deleted] [link to this post]
 
Virgin Media offered me £26.00 a month for 120/12 broadband offer when I told them I am going to leave them because of price rise and join BT FTTC. So, a massive discount for me £9 off a month for a whole 2 years (discount loyalty stay for two years) but I have to take a 12 months contract which I did. The offer is for broadband stand alone with no tv or no phone.

Nice one Virgin Media. 126Meg all last weekend with 150GB downloading and no STM at all.

http://www.speedtest.net/my-result/2943103858

plusnetADSL2+15.7 Meg

Edited by adslmax (Tue 03-Sep-13 23:29:40)

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