Wrong. Under agreement in the letter it stated 7 days (excluding weekend and bank holidays)
Thanks for this info. It goes against everything the 3 people told me at VM ( and is in line with that I thought.
I'll leave it - I will only be told there was no 7 days just like there was a new contract which never arrived and then I was told didn't exist when I wanted to enforce it (funny that)
Yes same advice to the OP. Try it.. Nothing to lose - VM do cancel it all within 28 days and write off the account and balance. That said it usually takes them a month to produce the first bill, Or always have with me. I guess it's for that exact purpose.
"Virgin Media - The only company I've ever dealt with who can end a complaint call trying to sell a Mobile "
Edited by pcoventry76 (Tue 17-Sep-13 19:23:44)