So what is the solution that you are proposing?

smtp.ntlworld.com is only spam blocked for me.com and mac.com !!

Why do I hate webmail - because for some unknown reason everything seems to get my dead husband's name on the e-mail ! After 6 years this is rather more than I appreciate

I just want 80.02.253.75 know-smtprelay-omc-11.server.virginmedia.net dealt with so MY emails can be sent

ive not used the ntlworld email for years after i started having problems where i could send to a friend on hotmail.com yet if he sent me an email from the same address it would bounce back to him.

I now use google and yahoo.

if its still getting your husbands name on it then the account hasnt been switched over to your name correctly.

One of my friends lost her husband of 9 years to a heart attack and 2 years on she was still getting letters on his name even though they claimed the account was on hers.

I would ring support as early as possible in the morning around 8ish and chances are u will get through to an English call center.

If they still don't sort it ask to get put through to retentions and they will do anything to keep u as a customer, just explain the situation and await and outcome.

Wonders of wonders !

The block seems to have been lifted - about 2 hours ago

Yes I've sent a test message to the mac.com address in the USA and it's been received