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Standard User Brunel
(experienced) Thu 08-May-14 11:10:21
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INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


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I live in a block of flats in a Virgin Cable area. There is a large street cabinet directly outside the premises.

This cabinet has been recently upgraded by Virgin Media.

But Virgin will not enter or even discuss supplying a service into the flats.

Is there any way to progress this further?

The reason for pursuing this is that the flats all suffer poor ADSL, due to a long line.... and no chance of fibre due to exchange only lines.
Standard User deleted
(deleted) Thu 08-May-14 12:27:18
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
Standard User Brunel
(experienced) Thu 08-May-14 12:39:27
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
Absolutely certain. I remember the original cable company installing it, before VM.

It was recently demolished in a car smash, VM replaced it.

It has Fibre and Co-ax cables.

https://www.google.co.uk/maps/@53.826033,-1.460395,3...


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Standard User mlmclaren
(regular) Thu 08-May-14 12:59:54
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
Most the tower blocks around me in south Birmingham used to have cable in them in the old days of "Birmingham Cable" but seems that Telewest let them run down and never kept them up to date and around the time Virgin took over they started stopping new installs and phasing out customers with issues.

I have a friend who still has his connection going in his 6th floor flat and he said its perfect though he's not aloud to have anything more than a TiVo and Superhub they cant put any more Cable Boxes on his connection as the signals will plummet and nothing will work.

He keeps it maintained himself too make sure the cable don't get vandalized by the local scum bags.

He currently has Broadband 152 and TV XL with Tivo.

MLM
Standard User deleted
(deleted) Thu 08-May-14 16:22:19
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
Standard User Brunel
(experienced) Thu 08-May-14 16:35:55
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
Has been occupied by several different cable Co's

Current incumbent is of course VM.

I hope they are able to maintain their network in better condition than the building.

https://www.google.co.uk/maps/@53.826105,-1.459521,3...
Standard User deleted
(deleted) Thu 08-May-14 16:40:33
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
Standard User JimKirk363
(fountain of knowledge) Thu 08-May-14 22:07:04
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: mlmclaren] [link to this post]
 
i live on the 4th floor which is the top of flats and VM was installed when i came here.

The only reason i think VM are saying no is that they may not have a team with the right equipment for high installations as i have been told that VM have special teams for that and one may not be in your area or the Landlord\Council\Housing Association have told them no in the past.

The other reason may be that VM isnt installed on your side of the road and they wont run another cable down the opposite side for just one user.

AMD FX-8320 X8, MSI 990FXA-GD80, 16GB DDR 3 Cosair Vengence 1600Mhz, 9351.1GB Hard Disk Space, 2GB ATI 6670 HD PCI-E 16x Graphics, 850watt PSU.

Ex AOL Dialup 56k Customer....
Ex Freedom2Surf 512k and Ex Eclipse Internet 2mb Customer.

Virgin Media 152mb Cable.

Virgin Media R EVIL!!!
http://www.speedtest.net/my-result/3385183799
Standard User mlmclaren
(regular) Thu 08-May-14 23:59:21
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
There's one of them in Crawley for the TV , bigger dishes though

MLM
Standard User deleted
(deleted) Fri 09-May-14 07:11:01
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: mlmclaren] [link to this post]
 
Standard User Brunel
(experienced) Fri 09-May-14 10:12:19
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
Just had a call from VM

They are now willing to enter into preliminary discussions regarding installation of cable services.

Now need the management committee to arrange a site visit.

All subject to VM applying for and obtaining wayleaves over the land where the cables will run.

And of course enough residents willing to take the service.

Edited by Brunel (Fri 09-May-14 10:13:27)

Standard User deleted
(deleted) Fri 09-May-14 13:40:26
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
Standard User deleted
(deleted) Sat 10-May-14 12:56:34
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
The guy may well be fine.

At least Virgin Media actually are trying to deliver higher speeds rather than spending as little as they can get away with and delivering only what is expedient like some.
Standard User deleted
(deleted) Sat 10-May-14 13:22:16
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


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Standard User Brunel
(experienced) Tue 24-Jun-14 11:35:28
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
I rec'd this from VM today.


thanks for the mail - I have forwarded this to the new build officer for the North of England.

With no network being installed internally here , we would need to run cables and/or conduit on the outside of the buildings. In addition, we would need to connect our network through the grounds of the complex to the network outside.

One of the first requirements would be for wayleave to be signed by the management company to allow us to do this - have you contact details for them please?

Thanks again for your enquiry.

Progress?
Standard User deleted
(deleted) Tue 24-Jun-14 14:02:29
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
This is very, very interesting and I believe is as a result of VM's new owners.

In the past they would have just said sorry you are out of our network area/sorry apartment blocks are too difficult for us to cable up due to wayleaves.

The fact they are actively engaging with you surprises me.
Standard User Brunel
(experienced) Tue 24-Jun-14 16:06:41
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
WAYLEAVE: This could be a huge hurdle, the Freeholder of all the buildings is a property company.

Their agent SIMARC PROPERTY MANAGEMENT is well known for exorbitant fees.

Try a GOOGLE search.

At least we may have some progress.
Standard User Brunel
(experienced) Wed 23-Jul-14 12:12:49
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
Have been contacted by VM today.

As expected, the Landlord's agent SIMARC are demanding an exorbitant fee for allowing VM to enter.

VM are refusing to pay any fee.

Copy of letter from SIMARC:


Thank you for your recent correspondence enclosing the Wayleave Agreement.

We wish to confirm that we, ourselves, would not be able to sign your agreement on behalf of our clients, the Freeholders without first sending the papers to our client�s solicitors for their comments. We are informed our clients solicitors fees are £250 plus VAT and upon receipt of which together with the Wayleave Agreement payment of £750 we shall then put the matter in hand.

Please make your cheque payable to Simarc Property Management Limited.
Standard User deleted
(deleted) Wed 23-Jul-14 13:45:08
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: Brunel] [link to this post]
 
I've been through this.

I suggest you take this directly to your MP to take up with the company directly.

I've spent the last year working on this and have finally go there (I hope), with contracts having been signed by all involved.

Getting support from you neighbours with a signed petition would help your MP take your case forward. I've with my neighbours who seem to lethargic in the extreme and this made my task harder.

Write to the finance director of the building (investment?) company copying in the chairman explaining that the evidence is that fibre broadband is now viewed as a necessity - it also adds value to a property and makes it more attractive to anyone looking to rent. Indeed Rightmove now include broadband figures for all properties advertised on there.

If they still won't play ball - take it to the likes of the Daily Mail and BBC's Watchdog and let them name them. Then move home - it's the only way you're going to get fibre.
Standard User Brunel
(experienced) Thu 24-Jul-14 09:08:07
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Re: INSTALLING NEW CABLE SERVICE IN APARTMENT BLOCK


[re: deleted] [link to this post]
 
Thanks, like yourself trying to involve my neighbours might prove to be extremely difficult.
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