Email Problems

Is anyone having any problems ?

I've had no e-mails in from Virgin's e-mail server since about 2pm yesterday , originally could send out from my MacMail program now even that's not possible . Can't get to Virgin Server Status for e-mails- get a dialogue box telling me that Safari 'can't find the server mail.ntlworld.com'

I've just tried to send emails to friends on ntlworld.com and all the emails are bouncing - "invalid sequence of commands" or some such.

Emails elsewhere are fine.

Looks like a virgin/ntlworld problem.

Just seen this thread on their forums.

Clearly a major faux pas somewhere.

Well - that is a right mess for Virgin to sort out.

It certainly started earlier than last night as I got nothing in after 12ish then got a couple of things in about 3 [ including some attachments of Documents ] and then again a couple about 9pm. so I would have thought they had been having intermittent problems for most of the afternoon

I stopped being able to send out about 9pm

Good job my secondary account doesn't go through Virgin at all

Now I really am laughing

Decided to log in on the Community Forum - but can't remember my ID there and they can't help [ was sure to have been my NTLWorld.com addy ] as umm errr ummmm their email system is totally Kaput

Edited by goldenoldie (Tue 26-Aug-14 10:20:01)

I see from that thread I linked to earlier that the estimated fix time has now been put back to 8:30pm - though no date given

Oh I ain't holding my breath , I just hope it eventually gets sorted out. I REALLY don't fancy having to change my e-mail address to a Virgin media one - too many folk to tell

In case you hadn't noticed it's back working.

only Webmail for me - still not coming down to my computer - don't know why , but I wish it would

Can't send from my MacMail Prog either - I have a test email sitting in the out box waiting to go

Edited by goldenoldie (Tue 26-Aug-14 19:25:50)

what does this mean - never seen it looking like this before

My Broadband Ping