Email Problems

Is anyone having any problems ?

I've had no e-mails in from Virgin's e-mail server since about 2pm yesterday , originally could send out from my MacMail program now even that's not possible . Can't get to Virgin Server Status for e-mails- get a dialogue box telling me that Safari 'can't find the server mail.ntlworld.com'

I've just tried to send emails to friends on ntlworld.com and all the emails are bouncing - "invalid sequence of commands" or some such.

Emails elsewhere are fine.

Looks like a virgin/ntlworld problem.

Just seen this thread on their forums.

Clearly a major faux pas somewhere.

Well - that is a right mess for Virgin to sort out.

It certainly started earlier than last night as I got nothing in after 12ish then got a couple of things in about 3 [ including some attachments of Documents ] and then again a couple about 9pm. so I would have thought they had been having intermittent problems for most of the afternoon

I stopped being able to send out about 9pm

Good job my secondary account doesn't go through Virgin at all

Now I really am laughing

Decided to log in on the Community Forum - but can't remember my ID there and they can't help [ was sure to have been my NTLWorld.com addy ] as umm errr ummmm their email system is totally Kaput

Edited by goldenoldie (Tue 26-Aug-14 10:20:01)

I see from that thread I linked to earlier that the estimated fix time has now been put back to 8:30pm - though no date given

Oh I ain't holding my breath , I just hope it eventually gets sorted out. I REALLY don't fancy having to change my e-mail address to a Virgin media one - too many folk to tell

In case you hadn't noticed it's back working.

only Webmail for me - still not coming down to my computer - don't know why , but I wish it would

Can't send from my MacMail Prog either - I have a test email sitting in the out box waiting to go

Edited by goldenoldie (Tue 26-Aug-14 19:25:50)

what does this mean - never seen it looking like this before

My Broadband Ping

Sorry, I don't ping, hopefully someone else will see it and comment.

In reply to a post by pcoventry76:

Your connection went mad for about 30 mins but then returned to normal. reasons that cause it are so many impossible to say without investigation

Perhaps it was virgin' on the ridiculous...

well - my emails all came tumbling in just before 11pm - what a relief !

The only ones I lost were those that had been bounced back to the sender with the permanent delivery failure - there weren't many of those [ 4 or 5 ] Everything else , though I read them on Webmail once that was available, I had marked as unread so they would come down once the problem was solved.