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Standard User Moto
(fountain of knowledge) Sat 22-Aug-15 17:40:39
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Free WiFi access is coming to your area

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We’re setting part of our powerful network free. So you can get online in places you never imagined – out and about and even underground. That includes all sorts of places near your home, on the tube, at the airport and around city centres.
Get ready for free WiFi access
In September, we’re enabling lots of Virgin Media Super Hubs (including the one in your home) to create new WiFi areas across the UK. As a Virgin Media customer, you’ll be able to access them all for free. With our clever service, you can automatically connect to smooth, speedy WiFi, wherever it’s available. That means you can crack on with tweeting, WhatsApping, Facebooking and more on the go, without eating up your mobile data allowance.
How does it work?
We’ll switch on a separate internet connection to your Super Hub, which will become part of the WiFi network. But don’t worry, the broadband you love and pay for will stay exclusively yours – and remain just as secure.
Do I need to do anything?
You don’t have to lift a finger because there’s no installation or faff. Just sit back and enjoy your broadband as you do now. We’ll let you know when it’s up and running so you can download your Virgin Media WiFi app and get connected. If you have a Virgin Mobile phone and use our WiFi Buddy app, don’t worry, you’ll get a notification to let you know when you can update it to the Virgin Media WiFi app.
If you’d rather not take part, no problem – just let us know. Simply register or sign in to your account at and select My Profile. Bear in mind though, if you do opt out, you won’t be able to use Virgin Media WiFi when you’re out and about.
To find out more, visit our dedicated website at
All the best.
Mark Davidson
Executive Director, Customer Care

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