Dilemma do I stick with VM or move to Pulse8

Currently with Virgin Media and paying for 100mbit broadband and given my 30 days notice about 10 to 14 days ago now due to 5+ months of over utilisation issues in the evenings and late afternoon. (speed drops from 100 down to 3)

Now for the past couple of days everything has been rock solid 100mbit all day pretty much so now onto my dilemma as I am currently waiting to move to pulse8broadband as of the 04/01/16.

I am currently in a 12 month contract but they are letting me penalty fee due to a £4 increase each month on what I am paying now and my contract ceases with VirginMedia on the 8th of Jan 2016.

1) Do I stick with it and move to pulse8broadband
2) Do I cancel with pulse8broadband and hope the speed stays the same

I don't mind paying more money each month as I just want a more consistent speed.

Weighing up the pro's and con's of each against the chances of the speeds dropping through the floor again with VirginMedia.

Opinions anyone?

Edited by deleted (Thu 17-Dec-15 19:54:30)

I've been lucky to never see any slow downs on Virgin in Londonderry or Belfast, but when it does happen it does pretty much cripple the connection.

It really depends on what you use it for? I know gaming etc is impossible, for myself as long as I can stream I'd be happy enough.

Was there a fault open for a utilization issue and has it been marked as resolved?

two days is nothing, keep ahead with the migration you wont regret it.

Fault is still open and they have moved the review date to 13/01/16

That's what I keep telling myself as I don't want to be stuck with VM for another 12 months if it plummets in speed again and as I type this still getting 100 down 5 up but for how long?

Well now officially virginless and so far so good with pulse8 getting the same speeds up and down 24/7 so far so a lot better than virginmedia.

Pulse8 seems quite expensive.

Edited by deleted (Sat 16-Jan-16 10:03:52)

Not really when you compare it to BT who charge £48 a month for the top FTTC package.

Expensive compared to who? Worked out cheaper than Sky Fibre Pro for me. It is also a monthly rolling contract for line and broadband compared to most other providers who have a minimum of 12 months.

They also have UK support...

I guess without Yves telling us why he thinks it's expensive we can only guess and if he is comparing it against the cheapest FTTC providers then yes it's relatively expensive but in retrospect the support and a rolling 30 day contract more than make up for what it costs extra.

For me I cannot fault pulse8 no matter how much they cost per month.

In reply to a post by durkasmurk:

I guess without Yves telling us why he thinks it's expensive we can only guess and if he is comparing it against the cheapest FTTC providers then yes it's relatively expensive but in retrospect the support and a rolling 30 day contract more than make up for what it costs extra.

For me I cannot fault pulse8 no matter how much they cost per month.

+1

I was comparing with Plusnet Fibre. However, thanks for the heads up on Pulse8 which I will now consider later this year.

my sister told me today she ditched VM, and found when she moved to sky even tho it was 38mbit not the higher speeds marketed on VM everything was faster and netflix etc. as if by magic started working.

I told her wasnt surprised probably the usual heavy congestion.

Funnily enough I thought the exact same thing even though it was slower in overall terms of speed, youtube,netflix and even browsing felt 'snappier'

VM's DNS servers aren't the best. I have put a router into my network and can configure my own DNS servers to call from. Has made things a lot snappier.

After a year of rubbish VM service I would sell my soul for proper broadband. Slow and steady rather than fast and lossy!

Hmm, well bare Pulse8 in mind. Currently facing utilisation issues and I'm on a rolling monthly credit with VM. New fibre cabinets currently being put in so will be ditching VM once they go live later this year.

Its nice to have a choice either way