Could someone take a look at my BQM? need help!!!!

been suffering with poor connection since mid December i am on vivid 200

when i run a wired speed test to the virgin media servers on speedtest.net i can get around 160+ download speed.

i have been told there is a utilization fault in the area and work was done twice to fix the issues and my BQM and latency did improve but it lasted around 2weeks and is now poor again.

i mainly use my connection for gaming so i did a speed test on my ps4 and i get around 22mbps on wired or wireless connection and it fluctuates.

My Broadband Ping

Probably blessed with a number of people who are building an Internet archive and also sharing it with the world, so the capacity improvements worked for a short while.

The difference between the two download tests at http://www.thinkbroadband.com/speedtest should be informative, i.e. on a good connection the two will be the same.

can't even do a simple pingtest on pingtest.net my firewall is disabled as well and it says packet loss test error couldn't connect to the test server.

speedtest

Not looking great, if that was over WiFi then might be congestion in the airwaves locally, i.e. too many WiFi networks nearby.

Try http://labs.thinkbroadband.com/speedtest which is a newer version that does some extra tests in the background (you see as buffer bloat) which can sometimes reveal more information.

hi sorry about the late reply.

Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:

1 3 ms 2 ms 1 ms 192.168.0.1
2 17 ms 89 ms 38 ms 10.34.240.1
3 20 ms 136 ms 26 ms wolv-core-2a-xe-133-0.network.virginmedia.net [6
2.253.73.201]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 43 ms 25 ms 34 ms brhm-bb-1c-ae0-0.network.virginmedia.net [62.254
.42.110]
8 47 ms 29 ms 44 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250
.15.210]
9 28 ms 46 ms 71 ms 212.58.239.249
10 * * * Request timed out.
11 * * * Request timed out.
12 27 ms 59 ms 104 ms ae0.er02.telhc.bbc.co.uk [132.185.254.105]
13 30 ms 32 ms 86 ms 132.185.255.148
14 58 ms 52 ms 96 ms 212.58.244.22

Trace complete.





new speed test

sadly it only needs 3-4 people on a VM node downloading/uploading blurays for this to happen.

Until VM realise capacity needs to be at least 10x the speed of top package in a node this will carry on happening.

its just the constant speed fluctuations and high latency at all times of the day i can't cope with as i use my connection for gaming.

does that traceroute look normal?

Graph after work was done in april sadly only lasted 2 weeks


Live BQM Graph

Edited by deleted (Tue 31-May-16 08:56:14)

In reply to a post by MrSaffron:

Not looking great, if that was over WiFi then might be congestion in the airwaves locally, i.e. too many WiFi networks nearby.

Try http://labs.thinkbroadband.com/speedtest which is a newer version that does some extra tests in the background (you see as buffer bloat) which can sometimes reveal more information.

Out of idle curiosity I've just done two tests, both show a speed higher than my router is sync'ed at, one by nearly 4 times!

Believe have found the test

http://tbb.st/1464682065208283455
and
http://tbb.st/1464681790538177155

Notice the long wait at the start of both before any significant traffic was seen. Suggests something was hanging onto the traffic before handing over to the software running the test, common culprits are AV software and browser plugins.

Certainly not normal behaviour.

In reply to a post by MrSaffron:

Believe have found the test

http://tbb.st/1464682065208283455
and
http://tbb.st/1464681790538177155

Notice the long wait at the start of both before any significant traffic was seen. Suggests something was hanging onto the traffic before handing over to the software running the test, common culprits are AV software and browser plugins.

Certainly not normal behaviour.

The usual speed test doesn't do anything like that, I'll run it on a different pute when I get chance and see what happens.