I've had little or no problem until i moved onto the higher package (probably a coincidence) but lately my wi-fi has been terrible.
I don't lose connection but websites time out, i can't ping out, i'm basically showing connected but the wi-fi has stalled.
I've the 2 networks split, the same issue doesn't seem to happen on the 2.4GHz, but both were always fine.
I've hard reset the router, i've tried different channels for the 5GHz but still, it's intermittent. Even changed the DNS on the 2 macbook pro it affects, funny enough my firestick playing iplayer is fine if it's not live, if its live it skips and stalls.
I'm just about to ready to call and get it replaced, does the 2ac hub work with the top teir package?