BQM and VM Hub 3 - noob question

HI,
just discovered this BQM thing so thought I'd try it out.
My graph looks nothing like the 'ideal' version in the guidance.
SHould I be concerned and telling VM about this?

graph

Thanks in advance

Nibbos

That's normal for the SH3, has a few hardware issues.

Its a lot better than mine

My Broadband Ping

If that's a plusnet FTTC (then we're in the wrong forum) and you're not using the connection, then something is wrong. Check my live BQM in my .sig - also Plusnet FTTC.

If that's Virgin cable (coax) then its pretty bad - maybe a congested area.

Edited by jchamier (Thu 01-Feb-18 20:53:18)

VM Hub 3.

Vivid 100 service.

Rarely get more than 35-40 Mbps.

What are all those spikes? The 'ideal' graph has a beautiful green plateau with no yellow noise at all.

It must be lovely in that oasis of calm...

Allegedly being upgraded to Vivid 200 this evening. Will monitor BQM and post update.

Anything I can do here to improve quality?

Thanks.

Nibbos

Its the SH3 thats causing it

Go to Virgin Media's own forum, look at gaming support section for a thread called Hub 3 / Compal CH7465-LG (TG2492LG) and CGNV4 Latency Cause and read up
I'm on vivid 350 and got the SH3 in modem mode and running an Asus mesh network and my BQM is same as yours

I will paste the link but not sure if it will work on here
http://community.virginmedia.com/t5/Gaming-Support/H...