Yip agreed i also found it strange he never mentioned it.
Like you got i the firmware update about 6 mnths ago to fix the issue.i'm on the 350 tier as well and my friend who is on the 200 tier got the firmware update about 3 mnths ago if i remember correctly.
** Edit: Forgot to add BQM Link :
My Broadband Ping
Vivid350/20+Mbps (Standalone BroadBand Connection)
Edited by djfunkdup (Tue 23-Oct-18 18:04:12)