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Well been with Virgin for a year and half now, have to say service has been quite good, I`m sure there have probably been slow downs but can`t say Ive noticed on the 200Mb service.
fast forward to next week and I should be on the 350Mb service after striking a new deal with moving home.
Also decided to take a phone line with them and ditch the BT phone line altogether as it is just a complete waste of money now.
Virgin seem to be much derided but right now, for BB anyway unless Openreach decide to run FTTP in our area this might well be the future.
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VM never get 350Mbps in real world download speed. More likely less 100Mbps.
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Been the 200Mb service for over a year and it�s been plenty fast. However I�m long since doing speed tests all day . It�s supports a very busy internet household with heavy usage and had no complaints.
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Register (or login) on our website and you will not see this ad.
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While some people do not get the top speeds, if it was NEVER then we would have noticed and lots of people would be screaming.
Personal experience does not always extrapolate to the whole customer base.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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VM never get 350Mbps in real world download speed. More likely less 100Mbps.
Well then, Max, perhaps it would shock you to know that VIVID 350 package comes with a minimum guaranteed download speed of 181 Mbps that applies to new customers and existing customers who have changed their service on or after 28th February (more here). So anyone dissatisfied could end their contract if their service is performing as described in the following excerpt from the VM website:
If the download speeds to your Virgin Media Hub falls below our minimum download speed guarantee for three consecutive days (continuously or intermittently) and we�re unable to fix the problem within 30 days, you may be able to leave your contract without paying an early disconnection fee.
You seem to have a negativity towards virtually every technology that isn't full fibre (and yet even then PON bandwidth can be saturated depending on subscrubers, and backhaul conditions could lead to a drop in network bandwidth).
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VM never get 350Mbps in real world download speed. More likely less 100Mbps.
How�ve you come to that conclusion then? Clearly wrong, but interested to know your reasoning and crucially evidence?
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i get 280 to 350 on AC WiFi and 300 - 400 on Ethernet depending on time of day 
though i have noticed that all speed testers can cope with 100meg+
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Hi,
That is not true as I just did a test ( speedtest.net test) & managed to get 383.81Mbps on a 350Mbps connection!
HTH,
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Strange as last year I used to have virgin media 350/20 for a month and never get good speed from Hub 3. Varies between 120 to 160Mbps using ethernet cable to pc from hub 3. https://www.thinkbroadband.com/speedtest/15346430694...
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You say "Varies between 120 to 160Mbps "
But then post a link to a result with a median download of 268.6 Mbps.
I suggest you behave sensibly.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I think, in the past, adslmax has admitted to dyslexia so maybe he has dyscalculia (inability to read numbers correctly).
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
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I've had Vivid 350 for a year now and always had very good speeds, but the TBB speed test has not always got good results with Virgin, in fact there's even a thread on here about it. IIRC it was something to do with the routing between Virgin and TBB.
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Not just tbb, some parts of the network side of Virgin Media are congested at times.
Some speed tests mitigate this type of problem by sourcing many downloads at the same time from multiple locations, so an ISP that is having problems on some routes will have this masked.
Add to this that we are doing 8 downloads, versus the 16 or 32 of some other testers, and some are known for showing 25% higher results than what is possible on a connection.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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