How are the Virgin Media Fibre Broadband packages?

Hi All,
I am currently with a company called Toople who use TalkTalk to provide my underlying service. Started having problems for the last one week and I am thinking of moving to Virgin Media! I am specifically interested in the M350 package which has a minimum guaranteed speed of 180MBps (so they claim).

So, I was wondering how the Virgin Media is as a broadband provider??
Thanks,
Imran

Edited by ImranQ (Fri 27-Sep-19 11:40:49)

guaranteed speed of 180MBps ( I wouldn't trust that one bit)

The actual spped of the package is quoted as 350 but they claim that min will be 181.

Ignore the above person, they have a bee in their bonnet about Virgin. If they were as bad as he would lead you to believe they�d be bankrupt.

It will all come down to your local area. Some areas are brilliant, some are good, others adequate, and a few are pee poor.

Area I live in gives maximum speed pretty much all the time, when there�s a local issue they are quick to fix. Only issue I�ve run into over years is YouTube caching being oversubscribed in their network causing poor video quality. Lasted about 2 months a couple of years ago.

Move 5 miles down the road to me and it used to be a different story. Some of this could be down to housing stock, social makeup and the volume of people in each property, but lots of moans. Potentially also poorer topology as people on the ex. Yorkshire cable / Blue Yonder / Telewest area (like where I get a good service) were historically at least more content than the ex NTL area where the above issues were visible).

In reply to a post by gary333:

Move 5 miles down the road to me and it used to be a different story. Some of this could be down to housing stock, social makeup and the volume of people in each property, but lots of moans. Potentially also poorer topology as people on the ex. Yorkshire cable / Blue Yonder / Telewest area (like where I get a good service) were historically at least more content than the ex NTL area where the above issues were visible).

and NTL itself was made up of lots of companies, as Telewest was, before the two merged to form VM. Each of the original companies built the cable networks to a different level of quality in the early 1990s. Then there are the frequent core network oddities. Not all customers notice of course, but frequently reported in this forum.

Edited by jchamier (Fri 27-Sep-19 12:30:52)

Thanks for your reply Gary. At the moment I am quite inclined towards the M350 package. I'm not expecting 350 of course but even if I get the minimum 180 they quote, I will be happy as this will be more than I currently get of around 70 (saying that, its dropped since the last week down to around 40 ) .

350 for 181 is a conned and waste of money. If it was 350 u paid for, u are suppose to get 350 not missold 181.

Unless you are in an area that has high utilisation / over subscription you should get the full 350 .

That�s not how it works, and I�m sure you know it. At least Virgin Media give you the headline figure. My BT live can only give 19mb, yet I have to pay for 40mb which I�ll never be able to get. Minimum speed on the 40 package for me was 10!

If I'm going to pay around 45 for 80Mb DSL and get around 60-70 compared to paying around 39 (with discount) for 350Mb and get 180, doesn't the latter doesn't sound like a better deal?