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Standard User alunj
(newbie) Fri 20-Mar-20 07:19:46
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Re: Business Line DOWN since last Midnight ?????


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Virgin Media overall is performing as normal. it is possible though that some segments may not and how the static IP business tunnels are handled may be the cause.

Without a doubt itís the GRE
My Broadband Ping
The underlying is fine hence asking how to turn off static for a while
Standard User CSS_1978
(newbie) Fri 20-Mar-20 08:19:41
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Re: Business Line DOWN since last Midnight ?????


[re: nameGoesHere] [link to this post]
 
I've come to accept that their offering of this service isn't suitable and they should stop offering it until they can provide a decent service and the best option is moving to their DIA service, sadly I've got a 65 day lead time for installation and I can see this being much longer given the current situation.

Virgin Media Business VOOM 500 + 13 Static IP's
BT Business VDSL 80/20(sync speed 50/13) + 5 Static IP's
Standard User CSS_1978
(newbie) Fri 20-Mar-20 08:23:23
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Re: Business Line DOWN since last Midnight ?????


[re: nameGoesHere] [link to this post]
 
Also another interesting fact is right now I'm getting full speeds 530mbps down 36mbps up but by about 10:00 I'm running at around 6mbps down and 1mbps upload, virgin media's helpdesk wouldn't log it as a helpdesk ticket but instead as a complaint, I believe they can't deal with the demand on SMB broadband really

Virgin Media Business VOOM 500 + 13 Static IP's
BT Business VDSL 80/20(sync speed 50/13) + 5 Static IP's


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Standard User CSS_1978
(newbie) Fri 20-Mar-20 08:35:42
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Re: Business Line DOWN since last Midnight ?????


[re: alunj] [link to this post]
 
I don't have a latency issue at all that seems fine, it's through put that's the problem.

Virgin Media Business VOOM 500 + 13 Static IP's
BT Business VDSL 80/20(sync speed 50/13) + 5 Static IP's
Standard User ubernick
(newbie) Fri 20-Mar-20 13:03:27
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Re: Business Line DOWN since last Midnight ?????


[re: CSS_1978] [link to this post]
 
In reply to a post by CSS_1978:
Also another interesting fact is right now I'm getting full speeds 530mbps down 36mbps up but by about 10:00 I'm running at around 6mbps down and 1mbps upload, virgin media's helpdesk wouldn't log it as a helpdesk ticket but instead as a complaint, I believe they can't deal with the demand on SMB broadband really
This is my exact situation here in Leeds. No callback from VMB engineers as promised.
Standard User CSS_1978
(newbie) Wed 25-Mar-20 17:26:25
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Re: Business Line DOWN since last Midnight ?????


[re: ubernick] [link to this post]
 
Is yours back to normal I got an email saying there was emergency network downtime planned in and to be fair what ever they mine has perform this week the best it ever has, I've place an order to move over to their DIA service, well more expensive but I hope the service is a lot better and consistent.

Virgin Media Business VOOM 500 + 13 Static IP's
BT Business VDSL 80/20(sync speed 50/13) + 5 Static IP's
Standard User nameGoesHere
(newbie) Tue 31-Mar-20 12:13:44
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Re: Business Line DOWN since last Midnight ?????


[re: CSS_1978] [link to this post]
 
been running great for about a week here. back to full speeds
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