User comments on ISPs
  >> Virgin Media (Cable)


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | [5] | 6 | 7 | 8 | (show all)   Print Thread
Standard User jchamier
(eat-sleep-adslguide) Fri 08-May-20 14:54:46
Print Post

Re: Virgin Down


[re: derby13] [link to this post]
 
Touching wood, the reboot has resolved it for now.

20 years of broadband connectivity since 1999 trial - Live BQM
Standard User Brunel
(experienced) Wed 13-May-20 07:59:34
Print Post

Re: Virgin Down


[re: Brunel] [link to this post]
 
Down again, this am.

https://www.thinkbroadband.com/broadband/monitoring/...

Standard User jchamier
(eat-sleep-adslguide) Wed 13-May-20 08:58:50
Print Post

Re: Virgin Down


[re: Brunel] [link to this post]
 
I had an outage just before 8am, powered off and back on the Superhub and back again.

Looked as if VM's DHCP server was not responding.

20 years of broadband connectivity since 1999 trial - Live BQM

Edited by jchamier (Wed 13-May-20 08:59:23)


Register (or login) on our website and you will not see this ad.

Standard User mlmclaren
(knowledge is power) Wed 13-May-20 10:24:15
Print Post

Re: Virgin Down


[re: jchamier] [link to this post]
 
My connection didn't go down, and my ThinkBroadband BQM didn't show any issue but my BQM hosted at AAISP showed a loss of connection.

I've had Gig1 for about a month or so now and not really feeling much improvement, actually feeling a degrade in service nothing wants to download anymore.

Matt - Virgin Media Gig1 with Hub 4 in Birmingham.
Standard User Seansmit17
(eat-sleep-adslguide) Fri 15-May-20 15:22:25
Print Post

Re: Virgin Down


[re: mlmclaren] [link to this post]
 
My BQM shows an outage about 1am but I was up and online at that time and did not notice anything :\

Virgin Media
Connection Speed: DL: 362Mbps UL: 37Mbps
Speed test: 400Mbps DL
Standard User derby13
(regular) Fri 15-May-20 16:01:41
Print Post

Re: Virgin Down


[re: Seansmit17] [link to this post]
 
Do Virgin notify residential customers about planned maintenance? We have a business connection and they always send out emails saying when to expect outages, which are usually overnight.
Administrator MrSaffron
(staff) Fri 15-May-20 16:13:04
Print Post

Re: Virgin Down


[re: derby13] [link to this post]
 
No breaks in the BQM we have running into Virgin

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mlmclaren
(knowledge is power) Fri 15-May-20 18:37:08
Print Post

Re: Virgin Down


[re: derby13] [link to this post]
 
In reply to a post by derby13:
Do Virgin notify residential customers about planned maintenance? We have a business connection and they always send out emails saying when to expect outages, which are usually overnight.


Nope... only notice I've ever had from Virign regarding planned maintenance is when they've turned up to clean up street cab and then its only because they've walked the street and put cards through the door just as they start doing it.

Matt - Virgin Media Gig1 with Hub 4 in Birmingham.
Standard User mlmclaren
(knowledge is power) Fri 15-May-20 18:41:48
Print Post

Re: Virgin Down


[re: Seansmit17] [link to this post]
 
Can't say I saw anything last night but have seen one of BQM's report an outage where my others don't.

It's fair to say that lately alot of stuff has had to happen on there network, don't know if its because of increased usage as of late but I do know that bandwidth around some parts of their network is terrible.

Thats why after 2 weeks of trying I've finally today been put back on M350.

Matt - Virgin Media M350 with Hub 4 in South Birmingham.
Standard User Binary_Digit
(member) Wed 20-May-20 00:40:20
Print Post

Re: Virgin Down


[re: MrSaffron] [link to this post]
 
Down just 15 mins ago again. Several BQM's showing that. Strangely a non-Virgin BTw supplied FTTC connection of mine went down for the same period.
Pages in this thread: 1 | 2 | 3 | 4 | [5] | 6 | 7 | 8 | (show all)   Print Thread

Jump to