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Brunel
(experienced) Mon 05-Oct-20 10:26:04

POOR BROADBAND SINCE FRI.02 OCT.

[link to this post]

MY BQM. https://www.thinkbroadband.com/broadband/monitoring/...

On their auto helpline. 0800 561 0061 "There is a complex fault, we do not know when it will be repaired.

https://www.thinkbroadband.com/broadband/monitoring/...

Brunel
(experienced) Mon 05-Oct-20 11:07:33

Re: POOR BROADBAND SINCE FRI.02 OCT.

[re: Brunel] [link to this post]

Looks like it has been fixed?

https://www.thinkbroadband.com/broadband/monitoring/...

jchamier
(eat-sleep-adslguide) Mon 05-Oct-20 12:11:39

Re: POOR BROADBAND SINCE FRI.02 OCT.

[re: Brunel] [link to this post]

Didn't affect my area of Virgin Media, so it might have been more local. (Virgin is 20+ different regional areas).

_{21 years of broadband connectivity since 1999 trial - Live BQM}

Brunel
(experienced) Mon 05-Oct-20 13:50:00

Re: POOR BROADBAND SINCE FRI.02 OCT.

[re: jchamier] [link to this post]

Hello,
You have asked us to keep you up to date on the problem which is affecting your Telephone and TV service(s).

Fault Ref: F008468151

This problem has now been fixed.

The Virgin Media Team

https://www.thinkbroadband.com/broadband/monitoring/...

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