Please Post your BQM

Hello fellow Virgin Media internet users! Could you please post a link to your Thinkbroadband BQM if you are on a 350Mbps (or faster) service and state whether you are using the Virgin Hub in standard router mode or bridge mode (with your own router behind it). If it's a Hub4 please mention that also.

Why?

I'm using a Hub2 on the 200Mbps service and generally it is excellent. I had a Hub3 when I signed up but was not pleased with the Puma chipset latency spike issue and managed to get a Hub2 which sorted that out.

But now faster speeds are available to me here, but I'd have to go back to Hub3 (or Hub4 if available). I wanted to see people's BQMs (and any other observations you would like to provide) to decide if I should do it.

Thank you!

Ps - fair is fair, here's mine. If you see red it's probably when I was updating my router (OpnSense) or power cycling my modem to clear some low speed issues recently (9-11 Oct 2020)

My Broadband Ping

Here ya go, Live graph,

https://www.thinkbroadband.com/broadband/monitoring/...

I am on M500 and using the HUB3 in router mode.

In reply to a post by Seansmit17:

Here ya go, Live graph,

https://www.thinkbroadband.com/broadband/monitoring/...

I am on M500 and using the HUB3 in router mode.

Looks good! Thanks very much. If you feel so inclined, what are the results on this speed test [ https://www.8x8.com/resources/voip-test?locale=uk ] that provides jitter information?

I get normal speed results and jitter is 2ms. My result: https://8x8stc.speedtestcustom.com/result/c0244f00-0...

Thanks again!

Edited by mrtcs (Mon 12-Oct-20 09:33:07)

Here's my live graph
My Live Graph
My experience is that I had very, very stable m100 connection for years.
'upgraded' to Gig1 on the day it was released in my region and have had atrocious experience ever since.
Connection completely unstable - huge, constant packet loss.
I wish I was back on a Hub 2 or 3 with a stable but slower speed
I'm using Hub4 in normal mode (When I was on m100 I was Hub 3 in modem mode)
Just did your 8x8 test now (bear in mind currently suffering very bad connection here;
8x8 result

Wow, sorry to hear that JennyCide. Must be very frustrating. I hope they get it fixed for you at some point.

Thanks for your input.

M350 here, Hub3 in Modem Mode with Asus RT-AX88U router.

https://www.thinkbroadband.com/broadband/monitoring/...

Edit:

Just done the 8x8 speedtest, results as follows:
Latency - 9ms
Jitter - 3ms
Download - 386.3Mbps
Upload - 36.9Mbps

Edited by Nighty1973 (Mon 12-Oct-20 10:38:19)

In reply to a post by Nighty1973:

M350 here, Hub3 in Modem Mode with Asus RT-AX88U router.

https://www.thinkbroadband.com/broadband/monitoring/...

Looks nice, Nighty1973. Thanks. Seems like the may have ironed out the Hub3 latency spikes. Did you ever experience them?

Not that I noticed but I've only been back on VM for about 4 months after being away for 4-5 years.

In reply to a post by mrtcs:

Hello fellow Virgin Media internet users!

You forgot to ask which region people are in. I'm on the Surrey/Hants area, legacy NTL/CableTel network. I'm on a Hub 3 with the M200 service.

Here is mine, I am on M500 the hub is in modem mode and I use a Netgate SG1100 running pfsense:

My Broadband Ping