Any advice on how to get the best deal?

Hi everyone

I'm rather excited to be saying that I'll soon be able to get VM and will be fortunate enough to be able to get the 500/36 service, vs my 22/6 that I have at the moment!

I wondered if anyone had any advice on a good way of getting the best price as a new customer.

I'm not interested in the TV or phone service, just the internet and possibly sim plan.

I was watching the deals they had before the Black Friday offers and was holding off thinking I could get something better, but I'm pretty sure they are worse now Black Friday has launched.

Before B.F. I'm sure they were offering 500/36 with an unlimited data sim contract either included with the price or for a silly low extra amount.

I can't see that offer now, so I'm wondering if they are actually selling less of a service but under the B.F. banner and if so, if there was any way of getting a better deal.

I'm going to use a cashback site for a start, but I wondered if it was worth ringing up and seeing what they can do....is haggling usually a successful endeavour with VM?

Thanks!

I just renewed my contract with VM and from what I was told on the phone, you might be able to get M500 and a sim plan for around £45 give or take a few quid.

M500 on its own for around £43

They don't budge well on price, well not for me at any rate!

I'm on M350. Was paying £45 but min contract has now expired and I'm on £67 per month. How did you renew a contract? £43/45 is [censored] good for M500/+sim!

My experience is a couple of years old now but I always used to call them each time a contract expired and tell them I was thinking of leaving. On a few occasions, I had to give them notice. They always offered a new contract on at least as good terms as being offerered to new customers. I left VM in the end because I was fed up with their regular price rises and the frequent need to renegotiate.

The worst thing you can do is just accept whatever "out-of-contract" price they decide to put you on.

The CEO/Exec team always sort me out, I'm on 1gig with weekend phone for £54

New customers should use TopCashBack or something similar.

Edited by BuckleZ (Sun 22-Nov-20 19:29:39)

it also seems to be you have to get as far as saying "ok cancel it then" before they offer you a good deal. for:
- 100Mbps
- Mix TV
- Phone line with whatever mins included (dont use it dont know)

they said it would be like £65pm. i call ed up and they said they could do £60pm. i said i'd leave and at the last min they gave me it for £31pm.

Is there no Black Friday deals at the moment.?

I'm on M350 and paying £37, no phone or TV. Last time my contract ended I had to give 30 days notice to cancel, that was almost up when I finally got a decent offer, all other methods failed.

For a new sign up see how much cash back you can get from Quidco or Top Cash Back.

Yep its all psychology. I was thinking that I would just phone to cancel my internet rather than try to negotiate saying i have a better offer. That way they will be more inclined to offer if they know they are about to lose a paying customer. If you try to negotiate, they know the person wants to stay but is trying it on.

CEO/Exec team? Say what? Please elaborate how i can become friends with them too

In reply to a post by busterboy:

Is there no Black Friday deals at the moment.?

Here bro:
https://www.virginmedia.com/shop/black-friday-deals

In reply to a post by simonhunter87:

it also seems to be you have to get as far as saying "ok cancel it then" before they offer you a good deal. for:
- 100Mbps
- Mix TV
- Phone line with whatever mins included (dont use it dont know)

they said it would be like £65pm. i call ed up and they said they could do £60pm. i said i'd leave and at the last min they gave me it for £31pm.

When was this?

Ah ha, thanks, I thought I was going mad for a bit!

I'll give them a ring tomorrow and see what they say, fingers crossed!