I have 100 plan. Normally I get this and after some work by Virgin in January it has been a very reliable connection, however at 11:00AM yesterday something happened. I did not notice it but my BQM meter shows solid red from then on. Speeds tests, over the last few hours, shows 50 to 60 downloads with 10 uploads; normally 100 with 10 uploads. Just done another speed test and back up to 100/10. BQM still showing solid red. IP address has not changed; East London based.
Any ideas please?